# Global Chat not connected
**URL:** https://community.gemsofwar.com/t/global-chat-not-connected/40257
**Category:** Bug Reports
**Created:** [May 29, 2018, 9:54am UTC](https://community.gemsofwar.com/t/global-chat-not-connected/40257 "2018-05-29T09:54:32Z")
**Posts on this page:** 7
**Page:** 2
### Author:  [@docdeath](https://community.gemsofwar.com/u/docdeath)
#### Post date: [June 1, 2018, 6:19am UTC](https://community.gemsofwar.com/t/global-chat-not-connected/40257/21 "2018-06-01T06:19:00Z")
I do not use Steam Cloud Saves
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### Author:  [@docdeath](https://community.gemsofwar.com/u/docdeath)
#### Post date: [June 1, 2018, 6:40am UTC](https://community.gemsofwar.com/t/global-chat-not-connected/40257/22 "2018-06-01T06:40:16Z")
1. I remove game on Windows 7.
2. I remove Steam.
3. Delete all folders on my computer.
4. I remove game on Android
5. Install Steam.
6. Install Gems of Wars on Windows 7.
7. Linked to my account on Windows 7.
8. Install Gems of Wars on Android.
9. Linked to my account on Android.
Problem still exists.
Still I can not enter the global chat.
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### Author:  [@UKresistance](https://community.gemsofwar.com/u/UKresistance)
#### Post date: [June 1, 2018, 7:11am UTC](https://community.gemsofwar.com/t/global-chat-not-connected/40257/23 "2018-06-01T07:11:20Z")
It sounds to me that you can’t reach the chat servers, like there is a block on them.
Maybe cyrup can suggest some network tests on your pc to see if you can reach chat server.
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### Author:  [@docdeath](https://community.gemsofwar.com/u/docdeath)
#### Post date: [June 1, 2018, 7:14am UTC](https://community.gemsofwar.com/t/global-chat-not-connected/40257/24 "2018-06-01T07:14:11Z")
Perhaps fucking Roskomnadzor in Russia some IP addresses blocked. So I can not get into a global chat.
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### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [June 4, 2018, 6:37am UTC](https://community.gemsofwar.com/t/global-chat-not-connected/40257/25 "2018-06-04T06:37:25Z")
I did mention that earlier - were you affected by the initial IP issues [caused by the problem](https://community.gemsofwar.com/t/changes-in-russia-affect-connection-to-gems-of-war/38334)? I’ll follow up with you in a PM. 🙂
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### Author:  [@docdeath](https://community.gemsofwar.com/u/docdeath)
#### Post date: [June 4, 2018, 6:55am UTC](https://community.gemsofwar.com/t/global-chat-not-connected/40257/26 "2018-06-04T06:55:48Z")
So how do I know if IP addresses were affected.
With the game, everything is fine, only with the chat problems arise, as if beats me altogether from the chat.
And what is written in the log files about me changing Logs? Can you analyze them?
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### Author:  [@docdeath](https://community.gemsofwar.com/u/docdeath)
#### Post date: [June 13, 2018, 6:48am UTC](https://community.gemsofwar.com/t/global-chat-not-connected/40257/27 "2018-06-13T06:48:40Z")
Hi, I accidentally clicked on the global chat and it works
Thx.
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