# Global Chat not connect

**URL:** <https://community.gemsofwar.com/t/global-chat-not-connect/40258>\
**Category:** Support\
**Created:** [May 29, 2018, 9:55am UTC](https://community.gemsofwar.com/t/global-chat-not-connect/40258 "2018-05-29T09:55:46Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![docdeath](https://avatars.discourse-cdn.com/v4/letter/d/a88e4f/32.png) [@docdeath](https://community.gemsofwar.com/u/docdeath)\
**Post date:** [May 29, 2018, 9:55am UTC](https://community.gemsofwar.com/t/global-chat-not-connect/40258/1 "2018-05-29T09:55:46Z")

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I not connect to global chat.  
[https://gemsofwar.zendesk.com/hc/en-us/requests/58081](https://gemsofwar.zendesk.com/hc/en-us/requests/58081)

Hello.  
Here you can not solve the problem, they sent me to the forum: No enter global chat  
At the forum, nothing really as prompted how to solve the problem.  
The problem exists and I was kicked out of the guild because I could not write that I’m sick and I’m in the hospital and I can not play well.  
How can I report my guild problems. I can not even contact her, and I can not contact the administrator of the guild either.  
Let’s look for a solution to the problem, send it to the forum - it’s not good, if there can not be a solution.

> [@No enter global chat](https://community.gemsofwar.com/t/no-enter-global-chat/38576):
>
> No enter global chat

There is still no solution. What am I to do then?

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**Author:** ![Elarcadia](https://avatars.discourse-cdn.com/v4/letter/e/77aa72/32.png) [@Elarcadia](https://community.gemsofwar.com/u/Elarcadia)\
**Post date:** [May 29, 2018, 2:21pm UTC](https://community.gemsofwar.com/t/global-chat-not-connect/40258/2 "2018-05-29T14:21:33Z")

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This is why every guild should have an out-of-game chat. They are fixing it in the next patch, so you either wait until then or you find a guild with an out-of-game chat to communicate.

I hope you feel better!!

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**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\
**Post date:** [May 29, 2018, 5:31pm UTC](https://community.gemsofwar.com/t/global-chat-not-connect/40258/3 "2018-05-29T17:31:51Z")

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I am sorry for the way your health is right now. I hope you are getting better soon!

What platform are you using?

Have you try linking the game to your account and then reinstall it?

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**Author:** ![docdeath](https://avatars.discourse-cdn.com/v4/letter/d/a88e4f/32.png) [@docdeath](https://community.gemsofwar.com/u/docdeath)\
**Post date:** [May 30, 2018, 4:57am UTC](https://community.gemsofwar.com/t/global-chat-not-connect/40258/4 "2018-05-30T04:57:28Z")

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Thx )))

Platform Android and Windows 7.  
I reinstalled the game on both platforms from scratch. Everything is useless. Error connecting to chat.

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**Author:** ![Maxthor2789](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@Maxthor2789](https://community.gemsofwar.com/u/Maxthor2789)\
**Post date:** [May 30, 2018, 7:01am UTC](https://community.gemsofwar.com/t/global-chat-not-connect/40258/5 "2018-05-30T07:01:02Z")

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I can’t help you further then. I hope you will hear back from support soon.

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**Author:** ![docdeath](https://avatars.discourse-cdn.com/v4/letter/d/a88e4f/32.png) [@docdeath](https://community.gemsofwar.com/u/docdeath)\
**Post date:** [May 30, 2018, 7:14am UTC](https://community.gemsofwar.com/t/global-chat-not-connect/40258/6 "2018-05-30T07:14:29Z")

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Thank you, but the topic has been hanging for over a month and no one can begin to solve it. In short it seems like you are playing - your problems.
