# Global Chat (none) - what does that mean?
**URL:** https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378
**Category:** Support
**Created:** [November 22, 2017, 6:45pm UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378 "2017-11-22T18:45:42Z")
**Posts on this page:** 13
**Page:** 1
### Author:  [@marekvit](https://community.gemsofwar.com/u/marekvit)
#### Post date: [November 22, 2017, 6:45pm UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/1 "2017-11-22T18:45:43Z")
I posted earlier today about a guy who can’t be invited to a guild because he is supposedly in another guild, even if he’s not.
I tried inviting them through chat, but here’s the thing
His global chat instead of a number has “(none)” and the sub-window where you can change the global chat channel doesn’t open.
How is that possible? What can be causing this?
He’s on Xbox One.
Thank you!
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### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [November 23, 2017, 3:46am UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/2 "2017-11-23T03:46:26Z")
Screenshots or it didn’t happen! Do you happen to have his namecode or invite code at the least? What guild? Thanks!
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### Author:  [@marekvit](https://community.gemsofwar.com/u/marekvit)
#### Post date: [November 23, 2017, 6:07am UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/3 "2017-11-23T06:07:05Z")
Yes, I’ve seen screenshots with both the chat window and his invite code.
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### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [November 23, 2017, 11:02pm UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/4 "2017-11-23T23:02:53Z")
Sorry I wasn’t being clear - can you please attach them to the thread or submit a support ticket so I can _see_ the screenshots and help you. Thanks!
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### Author:  [@marekvit](https://community.gemsofwar.com/u/marekvit)
#### Post date: [November 24, 2017, 1:01pm UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/5 "2017-11-24T13:01:58Z")
His invite code is ROCKY\_14 and the guild I’m trying to invite him into is FRONT 242. I’ll tell him to submit the screenshots himself.
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### Author:  [@RockyX](https://community.gemsofwar.com/u/RockyX)
#### Post date: [November 24, 2017, 2:53pm UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/6 "2017-11-24T14:53:15Z")
Hello. Here are the screenshots for my issue.
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### Author:  [@RockyX](https://community.gemsofwar.com/u/RockyX)
#### Post date: [November 24, 2017, 2:53pm UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/7 "2017-11-24T14:53:48Z")
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### Author:  [@RockyX](https://community.gemsofwar.com/u/RockyX)
#### Post date: [November 24, 2017, 2:54pm UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/8 "2017-11-24T14:54:59Z")
I don’t have the option to switch chats or anything. I used a new account and I saw the global chats, but not for my main account.
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### Author:  [@DonutTrump](https://community.gemsofwar.com/u/DonutTrump)
#### Post date: [November 24, 2017, 3:17pm UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/9 "2017-11-24T15:17:24Z")
One thing it means is that he won’t be subjected to any of the juvenile drivel that pollutes global chat. I’m sure it never used to be that bad.
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### Author:  [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)
#### Post date: [November 24, 2017, 3:38pm UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/10 "2017-11-24T15:38:58Z")
> [@RockyX](#):
>
> Hello. Here are the screenshots for my issue.
What happens if you click the green downward triangle at the bottom of the empty chat screen?
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### Author:  [@RockyX](https://community.gemsofwar.com/u/RockyX)
#### Post date: [November 24, 2017, 5:24pm UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/11 "2017-11-24T17:24:19Z")
Nothing happens
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### Author:  [@EsotericHarmony](https://community.gemsofwar.com/u/EsotericHarmony)
#### Post date: [December 29, 2017, 3:59am UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/12 "2017-12-29T03:59:01Z")
Hi all - I’m having this same issue and cannot figure out how to reactivate my chat/join the main channel/etc. Has there been any resolution to this matter? I’m also on Xbox One. My guild chat works fine, but I have the same Global (none) issue.
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### Author:  [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)
#### Post date: [December 29, 2017, 6:21am UTC](https://community.gemsofwar.com/t/global-chat-none-what-does-that-mean/33378/13 "2017-12-29T06:21:06Z")
Please contact our support here [https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us) so we can help you further. 🙂