# Global chat is permanently broken **URL:** \ **Category:** Gameplay Chat (PC/Mobile)\ **Created:** [May 19, 2018, 1:42pm UTC](https://community.gemsofwar.com/t/global-chat-is-permanently-broken/39789 "2018-05-19T13:42:01Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![Dorgath](https://avatars.discourse-cdn.com/v4/letter/d/dfb087/32.png) [@Dorgath](https://community.gemsofwar.com/u/Dorgath)\ **Post date:** [May 21, 2018, 2:53pm UTC](https://community.gemsofwar.com/t/global-chat-is-permanently-broken/39789/3 "2018-05-21T14:53:43Z")
> [@3.4 Known Issues (PC/Mobile/Console)](https://community.gemsofwar.com/t/3-4-known-issues-pc-mobile-console/38732): > > With the release of the 3.4 update comes a new Known Issues thread. If you are experiencing Loading screen perpetually loads before battles on iOS and Android please update your game to the latest update (we have released a hot-fix update for this issue). [Having trouble loading a battle? Click here](https://gemsofwar.zendesk.com/hc/en-us/articles/360000174935-Unable-to-load-battles-in-Gems-of-War-mobile-)[Go here](https://gemsofwar.zendesk.com/hc/en-us/sections/115001569263-Known-Issues) for Technical Support [Go here](https://community.gemsofwar.com/t/3-3-feedback-and-suggestions/36036) for feedback and suggestions on the new updateclock1 Updated on the 11th June 1:06 pm clock1: PLEASE NOTE - When reporting any bugs: What platform yo… > [@](#): > > Unable to connect to chat/guild chat on mobile - Fixed in the next update, 3.5. --- _[View the full topic](https://community.gemsofwar.com/t/global-chat-is-permanently-broken/39789)._