# Get link account code from steam without running game on steam? **URL:** \ **Category:** Support\ **Created:** [December 15, 2016, 5:49am UTC](https://community.gemsofwar.com/t/get-link-account-code-from-steam-without-running-game-on-steam/16638 "2016-12-15T05:49:23Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![vidokas](https://avatars.discourse-cdn.com/v4/letter/v/e47774/32.png) [@vidokas](https://community.gemsofwar.com/u/vidokas)\ **Post date:** [December 15, 2016, 5:49am UTC](https://community.gemsofwar.com/t/get-link-account-code-from-steam-without-running-game-on-steam/16638/1 "2016-12-15T05:49:23Z")
Hey. Game didn’t update on android automaticaly. So I reinstalled it. Now I have fresh account on mobile. I can’t access steam (only via website) and I can’t get link account code from PC. Any way to get code without running game on steam? ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [December 15, 2016, 5:50am UTC](https://community.gemsofwar.com/t/get-link-account-code-from-steam-without-running-game-on-steam/16638/2 "2016-12-15T05:50:12Z")
Support can help I think? Submitted a ticket about it? ---
**Author:** ![kzintiwife](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kzintiwife/32/2350_2.png) [@kzintiwife](https://community.gemsofwar.com/u/kzintiwife)\ **Post date:** [December 15, 2016, 5:57am UTC](https://community.gemsofwar.com/t/get-link-account-code-from-steam-without-running-game-on-steam/16638/3 "2016-12-15T05:57:13Z")
give them your hero level, your guild, and your hero name (if you know it your invite code) and the email it was registered to… if you know most of the info they can give you the full invite code and the password. _personal experience_