# Gems of war not loading **URL:** \ **Category:** Uncategorized\ **Created:** [September 3, 2018, 7:10pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170 "2018-09-03T19:10:56Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Debz2310](https://avatars.discourse-cdn.com/v4/letter/d/3bc359/32.png) [@Debz2310](https://community.gemsofwar.com/u/Debz2310)\ **Post date:** [September 3, 2018, 7:10pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/1 "2018-09-03T19:10:56Z")
Hi is anybody having trouble loading gems of war today. I haven’t been able to load it all day. ---
**Author:** ![Zepp](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/zepp/32/42136_2.png) [@Zepp](https://community.gemsofwar.com/u/Zepp)\ **Post date:** [September 4, 2018, 4:32am UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/2 "2018-09-04T04:32:48Z")
What platform are you on? I’m on PC and I’ve been good to go today. ---
**Author:** ![Debz2310](https://avatars.discourse-cdn.com/v4/letter/d/3bc359/32.png) [@Debz2310](https://community.gemsofwar.com/u/Debz2310)\ **Post date:** [September 4, 2018, 6:48am UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/3 "2018-09-04T06:48:22Z")
Xbox one I’m on. ---
**Author:** ![EnsignGarak](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ensigngarak/32/17147_2.png) [@EnsignGarak](https://community.gemsofwar.com/u/EnsignGarak)\ **Post date:** [September 4, 2018, 1:07pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/4 "2018-09-04T13:07:48Z")
I am having the same issue on Xbox One. I get the “Syncing data” message, and the game won’t load. Have restarted Xbox several times, as well as shutting down and restarting modem and router, and nothing has helped. I submitted a ticket an hour ago (or so), and hope to get a prompt response. ---
**Author:** ![Mambo](https://avatars.discourse-cdn.com/v4/letter/m/a587f6/32.png) [@Mambo](https://community.gemsofwar.com/u/Mambo)\ **Post date:** [September 4, 2018, 1:08pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/5 "2018-09-04T13:08:42Z")
Same here as well ---
**Author:** ![GarlGrimslade](https://avatars.discourse-cdn.com/v4/letter/g/4bbf92/32.png) [@GarlGrimslade](https://community.gemsofwar.com/u/GarlGrimslade)\ **Post date:** [September 4, 2018, 1:10pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/6 "2018-09-04T13:10:28Z")
Same issue here ---
**Author:** ![Mambo](https://avatars.discourse-cdn.com/v4/letter/m/a587f6/32.png) [@Mambo](https://community.gemsofwar.com/u/Mambo)\ **Post date:** [September 4, 2018, 1:28pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/7 "2018-09-04T13:28:24Z")
Think we just have to wait it out. It’s not only for gems. Xbox live has a service alert on retrieving cloud storage ---
**Author:** ![Wubster0](https://avatars.discourse-cdn.com/v4/letter/w/35a633/32.png) [@Wubster0](https://community.gemsofwar.com/u/Wubster0)\ **Post date:** [September 4, 2018, 2:05pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/8 "2018-09-04T14:05:44Z")
Well glad this issue isn’t just me. And like Mambo said, it looks like it is the cloud service issue. Just tried Rocket League - same issue. ---
**Author:** ![DigitalWar669](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digitalwar669/32/40520_2.png) [@DigitalWar669](https://community.gemsofwar.com/u/DigitalWar669)\ **Post date:** [September 4, 2018, 2:10pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/9 "2018-09-04T14:10:03Z")
I was in another game this morning, just tried getting into GEMS and sync profile issue. Not able to get in. XB1 ---
**Author:** ![HONUSDAN](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/honusdan/32/58074_2.png) [@HONUSDAN](https://community.gemsofwar.com/u/HONUSDAN)\ **Post date:** [September 4, 2018, 2:27pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/10 "2018-09-04T14:27:22Z")
I’m having the same issue. I was hoping it was do to an update. 🤔 ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [September 4, 2018, 3:06pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/11 "2018-09-04T15:06:53Z")
Finally in the game but now sin of maraj troop are gone and the kingdom now got a weird name i3037\_NAMEl ---
**Author:** ![DaRkGhost](https://avatars.discourse-cdn.com/v4/letter/d/7ba0ec/32.png) [@DaRkGhost](https://community.gemsofwar.com/u/DaRkGhost)\ **Post date:** [September 4, 2018, 3:29pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/12 "2018-09-04T15:29:08Z")
Same problem here ---
**Author:** ![Rickygervais](https://avatars.discourse-cdn.com/v4/letter/r/b77776/32.png) [@Rickygervais](https://community.gemsofwar.com/u/Rickygervais)\ **Post date:** [September 4, 2018, 3:30pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/13 "2018-09-04T15:30:49Z")
Look like it’s xbox live problem and not GOW > Running into issues attempting to sync your games and profiles? Our teams are working hard to get everything back up and running. Be sure to stay up to date on our status page! ---
**Author:** ![DaRkGhost](https://avatars.discourse-cdn.com/v4/letter/d/7ba0ec/32.png) [@DaRkGhost](https://community.gemsofwar.com/u/DaRkGhost)\ **Post date:** [September 4, 2018, 4:03pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/14 "2018-09-04T16:03:53Z")
I have started up the game where you can manage it and it workt, everything normal now ---
**Author:** ![dujas](https://avatars.discourse-cdn.com/v4/letter/d/3da27b/32.png) [@dujas](https://community.gemsofwar.com/u/dujas)\ **Post date:** [September 4, 2018, 4:08pm UTC](https://community.gemsofwar.com/t/gems-of-war-not-loading/45170/15 "2018-09-04T16:08:34Z")
I noticed some weird stuff after the game synced. I didn’t check out Sin of Miraj until someone mentioned something funny with it. The first weird thing I noticed was when during a raid, Igneus’ name was changed to Stone Giant Mage and its ability listed as TBD.