# Gems of war freezing
**URL:** https://community.gemsofwar.com/t/gems-of-war-freezing/46450
**Category:** Uncategorized
**Created:** [September 25, 2018, 3:47pm UTC](https://community.gemsofwar.com/t/gems-of-war-freezing/46450 "2018-09-25T15:47:20Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@Debz2310](https://community.gemsofwar.com/u/Debz2310)
#### Post date: [September 25, 2018, 3:47pm UTC](https://community.gemsofwar.com/t/gems-of-war-freezing/46450/1 "2018-09-25T15:47:20Z")
Hi has anyone else got to the end of a match after defeating all 4 enemies and then the game freezes forcing you to retreat as that’s the only button it will let u press. It flashes up to do another turn but you can’t as frozen screen. This happens alot to me in delves usually on the last match so your don’t get as many rewards in the chest.
---
### Author:  [@WWDiver](https://community.gemsofwar.com/u/WWDiver)
#### Post date: [September 25, 2018, 7:28pm UTC](https://community.gemsofwar.com/t/gems-of-war-freezing/46450/2 "2018-09-25T19:28:18Z")
I had the same thing several days ago and Kafka took care of it.
Try to contact him via the help center
[](https://community.gemsofwar.com/u/Kafka)
[Kafka](https://community.gemsofwar.com/u/Kafka)[The Vaguely Helpful](https://community.gemsofwar.com/groups/Developer)
[4d](https://community.gemsofwar.com/t/destroyed-enemys-remain/45564/9)
Please go back to our Help Centre here:
[https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us)
---
### Author:  [@Debz2310](https://community.gemsofwar.com/u/Debz2310)
#### Post date: [September 25, 2018, 9:25pm UTC](https://community.gemsofwar.com/t/gems-of-war-freezing/46450/3 "2018-09-25T21:25:20Z")
Ok thanks.
---
### Author:  [@WWDiver](https://community.gemsofwar.com/u/WWDiver)
#### Post date: [September 27, 2018, 8:35am UTC](https://community.gemsofwar.com/t/gems-of-war-freezing/46450/4 "2018-09-27T08:35:39Z")
You’re welcome 😉