# Game will not load

**URL:** <https://community.gemsofwar.com/t/game-will-not-load/4165>\
**Category:** Support\
**Created:** [March 2, 2016, 2:33pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165 "2016-03-02T14:33:12Z")\
**Posts on this page:** 17\
**Page:** 2

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**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\
**Post date:** [March 2, 2016, 3:03pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/22 "2016-03-02T15:03:05Z")

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And right after a defeat it happens, must feels like 30 defeats a row…

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [March 2, 2016, 3:04pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/23 "2016-03-02T15:04:42Z")

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> [@Sirrian](#):
>
> ur server provider is working to fix the problem

That’s one aspect of this game that I really like. Devs are active on the forums and are prompt to address issues.

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**Author:** ![Wrangler](https://avatars.discourse-cdn.com/v4/letter/w/977dab/32.png) [@Wrangler](https://community.gemsofwar.com/u/Wrangler)\
**Post date:** [March 2, 2016, 3:04pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/24 "2016-03-02T15:04:50Z")

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hehe @DEMONorANGEL But hey why don’t You be the hero that fixes it 😛

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**Author:** ![AELITA](https://avatars.discourse-cdn.com/v4/letter/a/ba8739/32.png) [@AELITA](https://community.gemsofwar.com/u/AELITA)\
**Post date:** [March 2, 2016, 3:05pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/25 "2016-03-02T15:05:07Z")

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I feel like the game defeated me and broke my app so I can never recover, kinda like a drug addict picked up off the street and put straight into rehab

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**Author:** ![Taraj311](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taraj311/32/2837_2.png) [@Taraj311](https://community.gemsofwar.com/u/Taraj311)\
**Post date:** [March 2, 2016, 3:06pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/26 "2016-03-02T15:06:26Z")

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Same for me on mobile (iPhone and iPad)

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**Author:** ![Aelthwyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/aelthwyn/32/4645_2.png) [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\
**Post date:** [March 2, 2016, 3:08pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/27 "2016-03-02T15:08:07Z")

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Thanks for replying always so fast.

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [March 2, 2016, 3:11pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/28 "2016-03-02T15:11:39Z")

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BaHhhhhhhhhh  
I found there issue…  
Someone needs to clean the server room!

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/0/0d31366d01351976c1e011a0976091f3cf44cca4.jpg)

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**Author:** ![thendain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/thendain/32/652_2.png) [@thendain](https://community.gemsofwar.com/u/thendain)\
**Post date:** [March 2, 2016, 3:15pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/29 "2016-03-02T15:15:41Z")

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Wrangler! I got a error like that first, then the incorrect username. My incorrect Username is totally different from everyone else’s… It must be unique to the username encryption… I wonder if the encryption protocols changed recently…

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**Author:** ![Taraj311](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taraj311/32/2837_2.png) [@Taraj311](https://community.gemsofwar.com/u/Taraj311)\
**Post date:** [March 2, 2016, 3:16pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/30 "2016-03-02T15:16:21Z")

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Bwahahaha yeeeeeaaaah if you could go get those tps reports that’d be great.

I’m pretty sure I saw this in one of my nightmares once. My OCD bells went off and woke me up tho…

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**Author:** ![FireAndDemise](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fireanddemise/32/2698_2.png) [@FireAndDemise](https://community.gemsofwar.com/u/FireAndDemise)\
**Post date:** [March 2, 2016, 3:17pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/31 "2016-03-02T15:17:26Z")

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This is happening on PS4 too. I hope all formats are back up soon! 🙂

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**Author:** ![AeroCloud](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@AeroCloud](https://community.gemsofwar.com/u/AeroCloud)\
**Post date:** [March 2, 2016, 3:18pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/32 "2016-03-02T15:18:21Z")

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I’m able to login now.

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [March 2, 2016, 3:18pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/33 "2016-03-02T15:18:36Z")

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Good stuff 🙂

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**Author:** ![Wrangler](https://avatars.discourse-cdn.com/v4/letter/w/977dab/32.png) [@Wrangler](https://community.gemsofwar.com/u/Wrangler)\
**Post date:** [March 2, 2016, 3:19pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/34 "2016-03-02T15:19:01Z")

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Its aliiiivee

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**Author:** ![Akai\_tenshi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/akai_tenshi/32/1056_2.png) [@Akai\_tenshi](https://community.gemsofwar.com/u/Akai_tenshi)\
**Post date:** [March 2, 2016, 3:19pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/35 "2016-03-02T15:19:59Z")

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Same here. Hopefully it’ll back to normal soon 😭

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/1/101503d07078302bc44468088457070297549521.png) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/c/cde816545dd951661b0f6ae23dcaf1cbfc39aa13.png)

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [March 2, 2016, 3:20pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/36 "2016-03-02T15:20:40Z")

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> [@Akai\_tenshi](#):
>
> Same here. Hopefully it’ll back to normal soon

@Akai_tenshi try closing and re-launching the game, it’s working now for me.

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [March 2, 2016, 3:21pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/37 "2016-03-02T15:21:25Z")

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Looks like the problem is fixed.

Everything should be back to normal now, or very shortly. You will likely need to restart the game in some cases.  
Sorry for the interruption!

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**Author:** ![Akai\_tenshi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/akai_tenshi/32/1056_2.png) [@Akai\_tenshi](https://community.gemsofwar.com/u/Akai_tenshi)\
**Post date:** [March 2, 2016, 3:21pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/38 "2016-03-02T15:21:34Z")

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Yeah it works! Thanks 😄

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