# Game will not load

**URL:** <https://community.gemsofwar.com/t/game-will-not-load/4165>\
**Category:** Support\
**Created:** [March 2, 2016, 2:33pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165 "2016-03-02T14:33:12Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [March 2, 2016, 2:33pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/1 "2016-03-02T14:33:12Z")

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Are the servers currently experiencing difficulties? I have tried starting the game 5 times and it stays on the ‘Loading’ screen. Tried restarting my computer but it yielded the same result.  
After a few minutes it gives this…

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/6/60041914269648e9e7347033d96dde0d4659e30b.png)

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [March 2, 2016, 2:38pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/2 "2016-03-02T14:38:19Z")

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I neeeeeed my fiiiiiiixxxx!

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**Author:** ![Lazzarith](https://avatars.discourse-cdn.com/v4/letter/l/73ab20/32.png) [@Lazzarith](https://community.gemsofwar.com/u/Lazzarith)\
**Post date:** [March 2, 2016, 2:39pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/3 "2016-03-02T14:39:07Z")

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I also get this error. PS4

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**Author:** ![Aelthwyn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/aelthwyn/32/4645_2.png) [@Aelthwyn](https://community.gemsofwar.com/u/Aelthwyn)\
**Post date:** [March 2, 2016, 2:40pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/4 "2016-03-02T14:40:19Z")

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Same here. On Steam.

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [March 2, 2016, 2:41pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/5 "2016-03-02T14:41:07Z")

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Same for me !!!  
But Then It Got WIERD …  
Telling me im logging in as the wrong person. Thats not even my log-in in the pic .

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/4/4b7fd8f2c03b661e8496a01b29fbab229870b6da.png)  
Tried on Android and Windows 10… NaDa

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**Author:** ![Koolbiird](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koolbiird/32/5099_2.png) [@Koolbiird](https://community.gemsofwar.com/u/Koolbiird)\
**Post date:** [March 2, 2016, 2:43pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/7 "2016-03-02T14:43:15Z")

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Restarted my PC twice. Should have come here first. Must be something big coming

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**Author:** ![AELITA](https://avatars.discourse-cdn.com/v4/letter/a/ba8739/32.png) [@AELITA](https://community.gemsofwar.com/u/AELITA)\
**Post date:** [March 2, 2016, 2:44pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/8 "2016-03-02T14:44:03Z")

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I’m also having the same problem I was playing fine 20 minutes ago then it gave me some long error code

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [March 2, 2016, 2:45pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/9 "2016-03-02T14:45:39Z")

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Games been acting sluggish last couple of hours. Not the normal slow…

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [March 2, 2016, 2:46pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/10 "2016-03-02T14:46:28Z")

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At least we now know it isn’t our computers/consoles 🙂

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**Author:** ![thendain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/thendain/32/652_2.png) [@thendain](https://community.gemsofwar.com/u/thendain)\
**Post date:** [March 2, 2016, 2:49pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/11 "2016-03-02T14:49:29Z")

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Yeah. First time I waited I had a Long support error that was in about .5 size font. Then the second time I waited I got the incorrect username error… Just adding my name to the list… Error from Steam. Errored on both a Win 10 and a Win 8.1 machine.

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [March 2, 2016, 2:53pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/12 "2016-03-02T14:53:00Z")

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Atleast its not just me getting the ERROR incorrect login details.

Whats eveyones user name saing in the error message ? Same as mine ?

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**Author:** ![Koolbiird](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/koolbiird/32/5099_2.png) [@Koolbiird](https://community.gemsofwar.com/u/Koolbiird)\
**Post date:** [March 2, 2016, 2:53pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/13 "2016-03-02T14:53:36Z")

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Stuck on the loading screen…

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**Author:** ![Macawi](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/macawi/32/21289_2.png) [@Macawi](https://community.gemsofwar.com/u/Macawi)\
**Post date:** [March 2, 2016, 2:53pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/14 "2016-03-02T14:53:39Z")

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> [@DEMONorANGEL](#):
>
> Whats eveyones user name saing in the error message ? Same as mine ?

I’ll launch the game again and see if it gives me the same error message.

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**Author:** ![Wrangler](https://avatars.discourse-cdn.com/v4/letter/w/977dab/32.png) [@Wrangler](https://community.gemsofwar.com/u/Wrangler)\
**Post date:** [March 2, 2016, 2:55pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/15 "2016-03-02T14:55:40Z")

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> **[Screenshot](https://prnt.sc/aa9wg7)**
>
> Captured with Lightshot

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**Author:** ![devo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/devo/32/2454_2.png) [@devo](https://community.gemsofwar.com/u/devo)\
**Post date:** [March 2, 2016, 2:55pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/16 "2016-03-02T14:55:50Z")

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I too am having issue logging on. Glad I’m not alone. Mobile.  
Getting error "Incorrect Login Details. Username: DKVUXJsXZmFe

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**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\
**Post date:** [March 2, 2016, 2:57pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/17 "2016-03-02T14:57:26Z")

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![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/4/43d7a60aea5b3125b87abbec58dd1fb5fe4baa35.png)

All I get. 🙂

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**Author:** ![AeroCloud](https://avatars.discourse-cdn.com/v4/letter/a/d26b3c/32.png) [@AeroCloud](https://community.gemsofwar.com/u/AeroCloud)\
**Post date:** [March 2, 2016, 2:57pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/18 "2016-03-02T14:57:53Z")

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You are not alone, the game was working fine a few hours ago, now wont load.

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**Author:** ![DEMONorANGEL](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/demonorangel/32/41260_2.png) [@DEMONorANGEL](https://community.gemsofwar.com/u/DEMONorANGEL)\
**Post date:** [March 2, 2016, 2:59pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/19 "2016-03-02T14:59:05Z")

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HaHa @Wrangler  
Now we know your the one who broke the game.  
😜

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**Author:** ![AELITA](https://avatars.discourse-cdn.com/v4/letter/a/ba8739/32.png) [@AELITA](https://community.gemsofwar.com/u/AELITA)\
**Post date:** [March 2, 2016, 3:02pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/20 "2016-03-02T15:02:17Z")

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That’s what my error code liked like on mobile

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/5/527bca3ce940d215be1bb3bedf1684e477471bc9.png)

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [March 2, 2016, 3:02pm UTC](https://community.gemsofwar.com/t/game-will-not-load/4165/21 "2016-03-02T15:02:43Z")

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Hey folks, servers are experiencing some difficulties - ur server provider is working to fix the problem

[Next page](https://community.gemsofwar.com/t/game-will-not-load/4165.md?page=2)
