# Game will not load (ps4)

**URL:** <https://community.gemsofwar.com/t/game-will-not-load-ps4/40617>\
**Category:** Support\
**Created:** [June 6, 2018, 7:21pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617 "2018-06-06T19:21:59Z")\
**Posts on this page:** 12\
**Page:** 1

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**Author:** ![SpecialRX](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/specialrx/32/19075_2.png) [@SpecialRX](https://community.gemsofwar.com/u/SpecialRX)\
**Post date:** [June 6, 2018, 7:21pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/1 "2018-06-06T19:21:59Z")

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Im currently unable to load the game on ps4. Its offering an error msg (CE-34878-0). Anyone else experiencing this? Is this an issue with the game itself, or is something going on at Sonys end?

Any ideas?

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**Author:** ![Dogbot](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dogbot/32/37838_2.png) [@Dogbot](https://community.gemsofwar.com/u/Dogbot)\
**Post date:** [June 6, 2018, 7:29pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/2 "2018-06-06T19:29:29Z")

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It’s a psn outage

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**Author:** ![Dogbot](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dogbot/32/37838_2.png) [@Dogbot](https://community.gemsofwar.com/u/Dogbot)\
**Post date:** [June 6, 2018, 7:30pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/3 "2018-06-06T19:30:33Z")

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![Screenshot_2018-06-06-20-29-56](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/f/2f4451dd0e0719448f96016577dec9d25dfcff6b.png)

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**Author:** ![Dogbot](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dogbot/32/37838_2.png) [@Dogbot](https://community.gemsofwar.com/u/Dogbot)\
**Post date:** [June 6, 2018, 7:36pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/4 "2018-06-06T19:36:15Z")

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![Screenshot_2018-06-06-20-35-38](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/8/a89f3f8f892ab11dd3854f9db910d27b4350174a.png)

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**Author:** ![SpecialRX](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/specialrx/32/19075_2.png) [@SpecialRX](https://community.gemsofwar.com/u/SpecialRX)\
**Post date:** [June 6, 2018, 7:40pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/5 "2018-06-06T19:40:00Z")

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Thanks for clearing that up.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [June 6, 2018, 11:35pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/6 "2018-06-06T23:35:36Z")

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Cheers!

Are you guys still having issues? One player has reported that they can now access the game.

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**Author:** ![TJTimebomb](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tjtimebomb/32/40239_2.png) [@TJTimebomb](https://community.gemsofwar.com/u/TJTimebomb)\
**Post date:** [June 6, 2018, 11:37pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/7 "2018-06-06T23:37:25Z")

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I was having this issue earlier but it has cleared up. I am getting more errors today than normal … internal errors and whatever a 503 error is .

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**Author:** ![Schakal300](https://avatars.discourse-cdn.com/v4/letter/s/f0a364/32.png) [@Schakal300](https://community.gemsofwar.com/u/Schakal300)\
**Post date:** [June 6, 2018, 11:42pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/8 "2018-06-06T23:42:51Z")

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try to set ur primary dns to 8.8.8.8  
and secondary to 8.8.4.4

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**Author:** ![TJTimebomb](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tjtimebomb/32/40239_2.png) [@TJTimebomb](https://community.gemsofwar.com/u/TJTimebomb)\
**Post date:** [June 6, 2018, 11:44pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/9 "2018-06-06T23:44:29Z")

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oh hell … router controls here I come I guess

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**Author:** ![Schakal300](https://avatars.discourse-cdn.com/v4/letter/s/f0a364/32.png) [@Schakal300](https://community.gemsofwar.com/u/Schakal300)\
**Post date:** [June 6, 2018, 11:48pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/10 "2018-06-06T23:48:08Z")

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haha no u can do that on ur playstation  
settings - network - set up interner connection - use lan (or wifi ) costom  
and then just everything automatic but when it ask u for dns settings u put 8.8.8.8 for primary and 8.8.4.4 for secondary hope that helps

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**Author:** ![TJTimebomb](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tjtimebomb/32/40239_2.png) [@TJTimebomb](https://community.gemsofwar.com/u/TJTimebomb)\
**Post date:** [June 6, 2018, 11:51pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/11 "2018-06-06T23:51:01Z")

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I’ll do that. Thank you. Do you know why this happens?

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**Author:** ![Schakal300](https://avatars.discourse-cdn.com/v4/letter/s/f0a364/32.png) [@Schakal300](https://community.gemsofwar.com/u/Schakal300)\
**Post date:** [June 6, 2018, 11:53pm UTC](https://community.gemsofwar.com/t/game-will-not-load-ps4/40617/12 "2018-06-06T23:53:37Z")

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yeah sometimes the severs are just weak so if u do that ur changing ur sever i cant guarantee its working but its worth a try
