# Game play froze in guild wars

**URL:** <https://community.gemsofwar.com/t/game-play-froze-in-guild-wars/69448>\
**Category:** Bug Reports\
**Created:** [April 7, 2021, 6:36pm UTC](https://community.gemsofwar.com/t/game-play-froze-in-guild-wars/69448 "2021-04-07T18:36:43Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Noumenonsoul](https://avatars.discourse-cdn.com/v4/letter/n/a9adbd/32.png) [@Noumenonsoul](https://community.gemsofwar.com/u/Noumenonsoul)\
**Post date:** [April 7, 2021, 6:36pm UTC](https://community.gemsofwar.com/t/game-play-froze-in-guild-wars/69448/1 "2021-04-07T18:36:43Z")

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Play on iPad. Hero ready to cast and all ‘play’ froze. Music, chat, retreat still available but unable to cast. Unsure how to attach screenshot. Restart resulted in lost battle. Screenshot:

> **[iCloud.com](https://www.icloud.com/photos/#0ztkl8KpXJmofcVR-yA_uphOQ)**
>
> Sign in to iCloud to access your photos, videos, documents, notes, contacts, and more. Use your Apple ID or create a new account to start using Apple services.

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**Author:** ![Noumenonsoul](https://avatars.discourse-cdn.com/v4/letter/n/a9adbd/32.png) [@Noumenonsoul](https://community.gemsofwar.com/u/Noumenonsoul)\
**Post date:** [April 7, 2021, 6:37pm UTC](https://community.gemsofwar.com/t/game-play-froze-in-guild-wars/69448/2 "2021-04-07T18:37:54Z")

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This was first battle guild war fyi

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**Author:** ![mitamata](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mitamata/32/10313_2.png) [@mitamata](https://community.gemsofwar.com/u/mitamata)\
**Post date:** [April 7, 2021, 7:29pm UTC](https://community.gemsofwar.com/t/game-play-froze-in-guild-wars/69448/3 "2021-04-07T19:29:12Z")

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Was this yesterday? There was an issue that caused this with Essence of Evil, it was fixed yesterday.

> [@Lycanthropy temporarily removed from essence of evilfrom](https://community.gemsofwar.com/t/lycanthropy-temporarily-removed-from-essence-of-evilfrom/69407):
>
> You read that correctly! Due to the issues encountered with Lycanthropy in conjunction with essence of evil we have temporarily removed the chance for lycanthropy to trigger when using essence of evil. We are working on an overall fix for lycanthropy but it will require a client update to come into effect. We thought this was the best option for now, and when the lycanthropy fix is released essence of evil will be reverted back. This fix is being pushed now, but may take time to propagate acro…

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**Author:** ![Noumenonsoul](https://avatars.discourse-cdn.com/v4/letter/n/a9adbd/32.png) [@Noumenonsoul](https://community.gemsofwar.com/u/Noumenonsoul)\
**Post date:** [April 7, 2021, 10:48pm UTC](https://community.gemsofwar.com/t/game-play-froze-in-guild-wars/69448/4 "2021-04-07T22:48:02Z")

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Any chance I can get my battle back? 😕  
Not not fair to me guild mates.  
Thanks for the reply though!

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**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Post date:** [April 7, 2021, 10:53pm UTC](https://community.gemsofwar.com/t/game-play-froze-in-guild-wars/69448/5 "2021-04-07T22:53:03Z")

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Basically, nope.

> **[Reimbursement for Delve and Guild War Rewards](https://gemsofwar.zendesk.com/hc/en-us/articles/360000430695-Reimbursement-for-Delve-and-Guild-War-Rewards)**
>
> Unlike other game modes, the Gems of War support team can't compensate for Delves and Guild Wars.
> Despite the issue, the Technical Support team can't change your score or award you the correct rewa...