# Game not working :( **URL:** \ **Category:** Uncategorized\ **Created:** [January 20, 2017, 7:12am UTC](https://community.gemsofwar.com/t/game-not-working/18607 "2017-01-20T07:12:34Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Gizmo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gizmo/32/20504_2.png) [@Gizmo](https://community.gemsofwar.com/u/Gizmo)\ **Post date:** [January 20, 2017, 7:12am UTC](https://community.gemsofwar.com/t/game-not-working/18607/1 "2017-01-20T07:12:34Z")
I was in chat 10 min before reset and Nim said make sure your steam is up to date before reset so I closed gow then steam, opened Steam then Gow to get updates… Now game wont load and poor Gizmo is getting “unrecoverable error” What did Nim do to Gizmo? Is my charecter lost or what is going on? ---
**Author:** ![Maxx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/maxx/32/50891_2.png) [@Maxx](https://community.gemsofwar.com/u/Maxx)\ **Post date:** [January 20, 2017, 7:16am UTC](https://community.gemsofwar.com/t/game-not-working/18607/2 "2017-01-20T07:16:16Z")
Same with me I keep getting this error message ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/c/ec67e93c634cd5d497173d626053a3e2a821cd9b.jpg) ---
**Author:** ![Gizmo](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/gizmo/32/20504_2.png) [@Gizmo](https://community.gemsofwar.com/u/Gizmo)\ **Post date:** [January 20, 2017, 7:17am UTC](https://community.gemsofwar.com/t/game-not-working/18607/3 "2017-01-20T07:17:22Z")
Yep thats the one ---
**Author:** ![did85](https://avatars.discourse-cdn.com/v4/letter/d/65b543/32.png) [@did85](https://community.gemsofwar.com/u/did85)\ **Post date:** [January 20, 2017, 7:25am UTC](https://community.gemsofwar.com/t/game-not-working/18607/4 "2017-01-20T07:25:20Z")
Hello, same error for me. I close steam agent and restart it. Same problem ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/d/3d06420cc3c57913a4c48a8c93c3fbd5014f1ace.gif) ---
**Author:** ![hummydonuts](https://avatars.discourse-cdn.com/v4/letter/h/f07891/32.png) [@hummydonuts](https://community.gemsofwar.com/u/hummydonuts)\ **Post date:** [January 20, 2017, 7:29am UTC](https://community.gemsofwar.com/t/game-not-working/18607/5 "2017-01-20T07:29:16Z")
Exact same error, uninstall doesnt work. ---
**Author:** ![LadyShezza](https://avatars.discourse-cdn.com/v4/letter/l/ecc23a/32.png) [@LadyShezza](https://community.gemsofwar.com/u/LadyShezza)\ **Post date:** [January 20, 2017, 7:33am UTC](https://community.gemsofwar.com/t/game-not-working/18607/6 "2017-01-20T07:33:53Z")
Yep, happening to me too. Was working fine until I logged off and installed the update after reset. ---
**Author:** ![did85](https://avatars.discourse-cdn.com/v4/letter/d/65b543/32.png) [@did85](https://community.gemsofwar.com/u/did85)\ **Post date:** [January 20, 2017, 7:39am UTC](https://community.gemsofwar.com/t/game-not-working/18607/7 "2017-01-20T07:39:50Z")
I’m trying to kill all processes Steam (steam.exe and steamwebhelper) and I restart Steam. I receive an update from the platform steam. But always same error when I start Gem’s of War ---
**Author:** ![brit999](https://avatars.discourse-cdn.com/v4/letter/b/ecc23a/32.png) [@brit999](https://community.gemsofwar.com/u/brit999)\ **Post date:** [January 20, 2017, 7:48am UTC](https://community.gemsofwar.com/t/game-not-working/18607/8 "2017-01-20T07:48:01Z")
I have the same error here. Not been able to start for the last 40 minutes? 😭 ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [January 20, 2017, 7:55am UTC](https://community.gemsofwar.com/t/game-not-working/18607/9 "2017-01-20T07:55:24Z")
Due to the way the new servers deploy things out… the new kingdom’s arrival is just delayed a little… it’ll be there shortly It’s our first big release with the new servers, so we weren’t 100% sure how it would all go out. ---
**Author:** ![LYNDALE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyndale/32/13864_2.png) [@LYNDALE](https://community.gemsofwar.com/u/LYNDALE)\ **Post date:** [January 20, 2017, 7:58am UTC](https://community.gemsofwar.com/t/game-not-working/18607/10 "2017-01-20T07:58:12Z")
Chat is down but kingdom is working for me ---
**Author:** ![Taisiakat](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/taisiakat/32/75810_2.png) [@Taisiakat](https://community.gemsofwar.com/u/Taisiakat)\ **Post date:** [January 20, 2017, 7:58am UTC](https://community.gemsofwar.com/t/game-not-working/18607/11 "2017-01-20T07:58:31Z")
I’m in Kingdom now… ---
**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\ **Post date:** [January 20, 2017, 8:01am UTC](https://community.gemsofwar.com/t/game-not-working/18607/12 "2017-01-20T08:01:04Z")
We’ve investigating Chat servers currently. ---
**Author:** ![did85](https://avatars.discourse-cdn.com/v4/letter/d/65b543/32.png) [@did85](https://community.gemsofwar.com/u/did85)\ **Post date:** [January 20, 2017, 8:07am UTC](https://community.gemsofwar.com/t/game-not-working/18607/13 "2017-01-20T08:07:36Z")
Computer rebooted, steam kill and restarted, same problem Ticket #23187 made Good luck for your investigation ---
**Author:** ![Helstar](https://avatars.discourse-cdn.com/v4/letter/h/90db22/32.png) [@Helstar](https://community.gemsofwar.com/u/Helstar)\ **Post date:** [January 20, 2017, 8:07am UTC](https://community.gemsofwar.com/t/game-not-working/18607/14 "2017-01-20T08:07:39Z")
Game still not working for me. Rather you fix the logging first, then the useless chat function 🙂 -Hels ---
**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\ **Post date:** [January 20, 2017, 8:25am UTC](https://community.gemsofwar.com/t/game-not-working/18607/15 "2017-01-20T08:25:18Z")
We’re currently investigating a problem… it looks like a corrupt or incorrect file may have made it out into the game… trying to figure out which one… a lot of files changed for silverglade, so it’s not as simple as diff’ing the files unfortunately ---
**Author:** ![did85](https://avatars.discourse-cdn.com/v4/letter/d/65b543/32.png) [@did85](https://community.gemsofwar.com/u/did85)\ **Post date:** [January 20, 2017, 8:28am UTC](https://community.gemsofwar.com/t/game-not-working/18607/16 "2017-01-20T08:28:12Z")
Thank you Sirrian for your feed back ---
**Author:** ![Helstar](https://avatars.discourse-cdn.com/v4/letter/h/90db22/32.png) [@Helstar](https://community.gemsofwar.com/u/Helstar)\ **Post date:** [January 20, 2017, 8:28am UTC](https://community.gemsofwar.com/t/game-not-working/18607/17 "2017-01-20T08:28:45Z")
Well I still use my grandmother’s old sifter to separate the not wanted, wanna borrow that? Might help 🙂 Good luck in finding the bug though, I’ll take some chill pills in the meanwhile! Thanks for the update Sirrian -Hels ---
**Author:** ![ogunther](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ogunther/32/1464_2.png) [@ogunther](https://community.gemsofwar.com/u/ogunther)\ **Post date:** [January 20, 2017, 8:31am UTC](https://community.gemsofwar.com/t/game-not-working/18607/18 "2017-01-20T08:31:34Z")
Hey Siri: find the messed up file. _I’ve found three Mazda dealerships near your location._ Sorry, I tried. ---
**Author:** ![hummydonuts](https://avatars.discourse-cdn.com/v4/letter/h/f07891/32.png) [@hummydonuts](https://community.gemsofwar.com/u/hummydonuts)\ **Post date:** [January 20, 2017, 8:48am UTC](https://community.gemsofwar.com/t/game-not-working/18607/19 "2017-01-20T08:48:44Z")
Im in hurrrayyyy ---
**Author:** ![did85](https://avatars.discourse-cdn.com/v4/letter/d/65b543/32.png) [@did85](https://community.gemsofwar.com/u/did85)\ **Post date:** [January 20, 2017, 8:50am UTC](https://community.gemsofwar.com/t/game-not-working/18607/20 "2017-01-20T08:50:08Z")
Sirrian, it’s working for me. Thank you a lot [Next page](https://community.gemsofwar.com/t/game-not-working/18607.md?page=2)