# Game keeps crashing since 8.1 update PS Platform

**URL:** https://community.gemsofwar.com/t/game-keeps-crashing-since-8-1-update-ps-platform/85098
**Category:** Uncategorized
**Created:** [September 6, 2024, 9:29pm UTC](https://community.gemsofwar.com/t/game-keeps-crashing-since-8-1-update-ps-platform/85098 "2024-09-06T21:29:23Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Liusaidth](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/liusaidth/32/68669_2.png) [@Liusaidth](https://community.gemsofwar.com/u/Liusaidth)
#### Post date: [September 6, 2024, 9:29pm UTC](https://community.gemsofwar.com/t/game-keeps-crashing-since-8-1-update-ps-platform/85098/1 "2024-09-06T21:29:23Z")

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I wrote this on the community page. It seems that the game keeps crashing. Is there a ticket out for this? I would like to see if we can do another Palooza this month since the game crashes. I don’t know what the resolution will be? (and not I am sorry here is 50 gems…)

Wheat compensation would you give to resolve 8.1. crashes? Thoughts?

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### Author: ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)
#### Post date: [September 6, 2024, 9:45pm UTC](https://community.gemsofwar.com/t/game-keeps-crashing-since-8-1-update-ps-platform/85098/2 "2024-09-06T21:45:50Z")

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> **[Game Crashing & Victory Screen Continue Button Not Working Causes Softlock](https://gemsofwar.zendesk.com/hc/en-us/articles/10644303148943-Game-Crashing-Victory-Screen-Continue-Button-Not-Working-Causes-Softlock)**
>
> Select 'follow' in the top right-hand corner to be notified of any updates to this issue
> 
> Status
> This issue is currently under investigation by the development team.
>  
> The Issue
> In any game mode cu...

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### Author: ![Expurgador](https://avatars.discourse-cdn.com/v4/letter/e/9de053/32.png) [@Expurgador](https://community.gemsofwar.com/u/Expurgador)
#### Post date: [September 6, 2024, 9:47pm UTC](https://community.gemsofwar.com/t/game-keeps-crashing-since-8-1-update-ps-platform/85098/3 "2024-09-06T21:47:06Z")

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I started a Palooza 15 minutes ago, the game gave an error and closed by itself 3 times. It was that the battles themselves had some animations getting stuck. It took forever to get the 4 gnomes and not be able to finish a Palooza to get a refund of 50 gems 🤡🤡

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### Author: ![SirLOL](https://avatars.discourse-cdn.com/v4/letter/s/a5b964/32.png) [@SirLOL](https://community.gemsofwar.com/u/SirLOL)
#### Post date: [September 17, 2024, 12:50am UTC](https://community.gemsofwar.com/t/game-keeps-crashing-since-8-1-update-ps-platform/85098/4 "2024-09-17T00:50:00Z")

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Logically there needs to be compensation for rewards lost including quest rewards. Does this company have the moral integrity to maintain this level of professionalism? I lost quest item rewards because of this crash, multiple times…
