# Game issue on PC only

**URL:** <https://community.gemsofwar.com/t/game-issue-on-pc-only/46169>\
**Category:** Support\
**Created:** [September 19, 2018, 6:00pm UTC](https://community.gemsofwar.com/t/game-issue-on-pc-only/46169 "2018-09-19T18:00:42Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![epic](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/epic/32/48992_2.png) [@epic](https://community.gemsofwar.com/u/epic)\
**Post date:** [September 19, 2018, 6:00pm UTC](https://community.gemsofwar.com/t/game-issue-on-pc-only/46169/1 "2018-09-19T18:00:42Z")

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Hello, since about last update (4.0), maybe a little longer I have to deal with very unpleasant problem with the game.  
The game keeps showing me communicate: Error: Cannot connect to destination host.  
I just keep clicking retry till it works, but try to imagine my situation when I want just to turn the game on and I get 3-4 such communicates before I get to world map. (1min pause between each).

It happens ONLY around 4:00-10:00 pm (European time +1 CET) - so basically the time when I can play the most lol. It happens ONLY on PC, on phone everything is fine, so not a wifi problem I think.

Just everytime my game loads. What can I do about it?

 ![1](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/0/3074385adc43133aa052c765ce69c79714885df6.jpeg)

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**Author:** ![epic](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/epic/32/48992_2.png) [@epic](https://community.gemsofwar.com/u/epic)\
**Post date:** [September 21, 2018, 5:38pm UTC](https://community.gemsofwar.com/t/game-issue-on-pc-only/46169/2 "2018-09-21T17:38:54Z")

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bump… any idea?

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**Author:** ![Kay93x](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kay93x/32/62627_2.png) [@Kay93x](https://community.gemsofwar.com/u/Kay93x)\
**Post date:** [September 21, 2018, 6:06pm UTC](https://community.gemsofwar.com/t/game-issue-on-pc-only/46169/3 "2018-09-21T18:06:01Z")

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Have you tried to uninstall and reinstall the game? You won’t lose your account and it may fix it. If not I would send a support ticket as they will know the best steps to take

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**Author:** ![epic](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/epic/32/48992_2.png) [@epic](https://community.gemsofwar.com/u/epic)\
**Post date:** [September 21, 2018, 8:58pm UTC](https://community.gemsofwar.com/t/game-issue-on-pc-only/46169/4 "2018-09-21T20:58:44Z")

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Reinstalling didn’t help…

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**Author:** ![Caldyrvan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/caldyrvan/32/69324_2.png) [@Caldyrvan](https://community.gemsofwar.com/u/Caldyrvan)\
**Post date:** [July 27, 2020, 7:26pm UTC](https://community.gemsofwar.com/t/game-issue-on-pc-only/46169/5 "2020-07-27T19:26:10Z")

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I know, to necro a topic is not nice but seriously, after almost two years, this is still happening.