# Game freezing at title screen on PC

**URL:** https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531
**Category:** Support
**Created:** [June 28, 2017, 6:53am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531 "2017-06-28T06:53:15Z")
**Posts on this page:** 12
**Page:** 1

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### Author: ![gemfire](https://avatars.discourse-cdn.com/v4/letter/g/ecc23a/32.png) [@gemfire](https://community.gemsofwar.com/u/gemfire)
#### Post date: [June 28, 2017, 6:53am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/1 "2017-06-28T06:53:15Z")

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**What you were expecting to happen, and what actually happened?**

Game freezes at “Gems of War” title screen. I’ve played numerous times since the recent patch without issue but now I cannot enter the game at all.

**What are the steps to make it happen again?**

Start the game…or attempt to.

I’ve tried verifying the game cache on Steam and running it in compatibility mode but neither solves it. Anyone else experiencing this suddenly or have a fix?

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### Author: ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)
#### Post date: [June 28, 2017, 7:20am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/2 "2017-06-28T07:20:22Z")

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Could you try the following and tell us how it goes?

> [@Crash at start: 2 or 4 GB RAM is not enough](https://community.gemsofwar.com/t/crash-at-start-2-or-4-gb-ram-is-not-enough/25922/62):
>
> Hrmm, Seems like there are still some Goblin’s in the system causing some problems.
> 
> For everyone who has this issue, could you please try the following.
> 
> In Steam, Go to the library and Right Click on Gems of War.  
> Select Properties \> General \> Set Launch Options…
> 
> Inside this dialog, could you try “-force-opengl” (like this picture)
> 
> If this still crashes the game, could you try either of the following (deleting what was there before)  
> -force-d3d11  
> -force-glcore  
> -force-d3d9
> 
> Please post if any of these make the game work, or if it still breaks the game, and where it breaks!

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### Author: ![gemfire](https://avatars.discourse-cdn.com/v4/letter/g/ecc23a/32.png) [@gemfire](https://community.gemsofwar.com/u/gemfire)
#### Post date: [June 28, 2017, 7:32am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/3 "2017-06-28T07:32:14Z")

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Ok, I just tried those launch options but none of them worked.

I can still login on my phone, but the Steam version just gets stuck at the title screen. I tried a reboot again and completely disabling my virus scanner without result too.

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### Author: ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)
#### Post date: [June 28, 2017, 7:37am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/4 "2017-06-28T07:37:17Z")

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When you say the title screen which one do you mean? Is it the blue one with the large Gems of War logo? or the one with the progress bar and a character to one side?

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### Author: ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)
#### Post date: [June 28, 2017, 7:39am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/5 "2017-06-28T07:39:15Z")

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Are all of your graphics drivers up to date?

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### Author: ![gemfire](https://avatars.discourse-cdn.com/v4/letter/g/ecc23a/32.png) [@gemfire](https://community.gemsofwar.com/u/gemfire)
#### Post date: [June 28, 2017, 7:40am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/6 "2017-06-28T07:40:32Z")

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It’s the one with the large Gems of War logo and blue background. It freezes with the red gem every time and just sits there. I’ll attach a pic. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/5/955acf52373e68a1150f12f4014cbdc8c9bd42fc.jpg)

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### Author: ![gemfire](https://avatars.discourse-cdn.com/v4/letter/g/ecc23a/32.png) [@gemfire](https://community.gemsofwar.com/u/gemfire)
#### Post date: [June 28, 2017, 7:41am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/7 "2017-06-28T07:41:26Z")

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Yep, updated just a couple of days ago to the latest nvidia drivers. Also no Windows updates are showing for me either (Win 10).

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### Author: ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)
#### Post date: [June 28, 2017, 7:42am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/8 "2017-06-28T07:42:52Z")

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[You best contact support then.](https://gemsofwar.zendesk.com/hc/en-us)

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### Author: ![gemfire](https://avatars.discourse-cdn.com/v4/letter/g/ecc23a/32.png) [@gemfire](https://community.gemsofwar.com/u/gemfire)
#### Post date: [June 28, 2017, 7:59am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/9 "2017-06-28T07:59:59Z")

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Yep…I guess so.

I also just completely uninstalled and reinstalled but no change.

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### Author: ![Venan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/venan/32/17175_2.png) [@Venan](https://community.gemsofwar.com/u/Venan)
#### Post date: [June 28, 2017, 8:14am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/10 "2017-06-28T08:14:32Z")

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I had the same issue yesterday, stuck at the same screen.  
I switched Steam Cloud off for GoW and restarted Steam.  
The game launched after that.  
I’m not sure that this will help you, but it’s worth a try.

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### Author: ![gemfire](https://avatars.discourse-cdn.com/v4/letter/g/ecc23a/32.png) [@gemfire](https://community.gemsofwar.com/u/gemfire)
#### Post date: [June 28, 2017, 8:18am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/11 "2017-06-28T08:18:27Z")

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> [@Venan](#):
>
> I had the same issue yesterday, stuck at the same screen.  
> I switched Steam Cloud off for GoW and restarted Steam.  
> The game launched after that.  
> I’m not sure that this will help you, but it’s worth a try.

AH! This fixed it! Must have been a bad cloud save or something.

Sadly I remember this fixing another game I once had trouble with but I totally forgot about it.

Thank you so much for responding!

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### Author: ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)
#### Post date: [June 28, 2017, 11:32am UTC](https://community.gemsofwar.com/t/game-freezing-at-title-screen-on-pc/26531/12 "2017-06-28T11:32:16Z")

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Aaaaah I’m so glad it’s fixed! Bless you @Venan!
