# Game freeze after completing a zone quest line

**URL:** <https://community.gemsofwar.com/t/game-freeze-after-completing-a-zone-quest-line/52983>\
**Category:** Bug Reports\
**Created:** [March 15, 2019, 2:10pm UTC](https://community.gemsofwar.com/t/game-freeze-after-completing-a-zone-quest-line/52983 "2019-03-15T14:10:07Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![OffDaDeepEnd](https://avatars.discourse-cdn.com/v4/letter/o/838e76/32.png) [@OffDaDeepEnd](https://community.gemsofwar.com/u/OffDaDeepEnd)\
**Post date:** [March 15, 2019, 2:10pm UTC](https://community.gemsofwar.com/t/game-freeze-after-completing-a-zone-quest-line/52983/1 "2019-03-15T14:10:07Z")

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**Platform, device version and operating system:**  
Android Pixel 2

**Screenshot or image:**  
Did not capture

**What you were expecting to happen, and what actually happened:**  
I click Continue after getting reward. I expected to go back to the main kingdom screen  
I click Continue after getting reward. Rewards roll off the screen leaving the zone background, and nothing happens. No back button action, nothing to click on the screen. I’m forced to hard close the game.

**How often does this happen? When did it begin happening?**  
This has happened twice so far. Yesterday (or day before) I completed Maugrim Woods. Today I completed Blighted Lands.

**Steps to make it happen again**  
Complete zone quest line  
???  
Profit!

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [March 21, 2019, 4:25am UTC](https://community.gemsofwar.com/t/game-freeze-after-completing-a-zone-quest-line/52983/2 "2019-03-21T04:25:51Z")

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Hey,

That’s very odd! Especially on a Pixel 2.

Maybe try these troubleshooting steps anyway and let me know if you keep having the issue?

> **[General troubleshooting guide (Amazon, iOS and Android)](https://gemsofwar.zendesk.com/hc/en-us/articles/333757034935-General-troubleshooting-guide-Amazon-iOS-and-Android-)**
>
> Try these steps if Gems of War crashes, freezes or lags frequently on your Android, iOS or Amazon device. 
> For connection issues, please see this article here. 
> 1. Enable background app refresh
> Gem...

> **[Connection issues troubleshooting](https://gemsofwar.zendesk.com/hc/en-us/articles/333757035755-Connection-issues-troubleshooting-)**
>
> Try these steps if you encounter connection issues with the server or game.
> These can be used as prevention for slow internet or connection problems as well as to fix a problem.
> 1. Check the game s...
