# Game down? **URL:** \ **Category:** Uncategorized\ **Created:** [November 23, 2020, 8:41am UTC](https://community.gemsofwar.com/t/game-down/67262 "2020-11-23T08:41:03Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![danshu15](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@danshu15](https://community.gemsofwar.com/u/danshu15)\ **Post date:** [November 23, 2020, 8:41am UTC](https://community.gemsofwar.com/t/game-down/67262/1 "2020-11-23T08:41:03Z")
I was playing and it locked up. It showed a shadow of the offers window after I bought some epics with glory and closed the window. I closed it down and verified the game files via steam, and it won’t load past about 3/4 or the “e” under Loading AssEts… on the loading window. Background moves fine, and the gem color icon in the lower right is spinning, but after about 10 minutes, a complete uninstall/reinstall, and a PC restart and reinstall it still won’t load. Just wondering if it’s just me? ---
**Author:** ![tjeerdk](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@tjeerdk](https://community.gemsofwar.com/u/tjeerdk)\ **Post date:** [November 23, 2020, 8:41am UTC](https://community.gemsofwar.com/t/game-down/67262/2 "2020-11-23T08:41:32Z")
same here!! (mobile) ---
**Author:** ![blindnighto](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@blindnighto](https://community.gemsofwar.com/u/blindnighto)\ **Post date:** [November 23, 2020, 8:41am UTC](https://community.gemsofwar.com/t/game-down/67262/3 "2020-11-23T08:41:53Z")
Same here (on android) ---
**Author:** ![Khalim](https://avatars.discourse-cdn.com/v4/letter/k/9f8e36/32.png) [@Khalim](https://community.gemsofwar.com/u/Khalim)\ **Post date:** [November 23, 2020, 8:43am UTC](https://community.gemsofwar.com/t/game-down/67262/4 "2020-11-23T08:43:09Z")
My game locked after collecting tribute. Restart and it is stack at “Loading assets…” PC/Steam ---
**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\ **Post date:** [November 23, 2020, 8:43am UTC](https://community.gemsofwar.com/t/game-down/67262/5 "2020-11-23T08:43:10Z")
Yep. The same on PC/Steam. I reinstalled mine as well. ---
**Author:** ![junette](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/junette/32/43709_2.png) [@junette](https://community.gemsofwar.com/u/junette)\ **Post date:** [November 23, 2020, 8:43am UTC](https://community.gemsofwar.com/t/game-down/67262/6 "2020-11-23T08:43:15Z")
Can’t log in on mobile (android) ![Screenshot_20201123-024344](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/a/6a984552bd9c8bcdcd45043e3a28c0af42eca789.jpeg) stuck on loading screen ---
**Author:** ![HootyMcOwlFace](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hootymcowlface/32/34644_2.png) [@HootyMcOwlFace](https://community.gemsofwar.com/u/HootyMcOwlFace)\ **Post date:** [November 23, 2020, 8:43am UTC](https://community.gemsofwar.com/t/game-down/67262/7 "2020-11-23T08:43:25Z")
Also down for me on PC/Steam. ---
**Author:** ![danshu15](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@danshu15](https://community.gemsofwar.com/u/danshu15)\ **Post date:** [November 23, 2020, 8:43am UTC](https://community.gemsofwar.com/t/game-down/67262/8 "2020-11-23T08:43:26Z")
Shame, but thanks for confirming it 🙂 hopefully it won’t be down for long ---
**Author:** ![Bhaya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/bhaya/32/57715_2.png) [@Bhaya](https://community.gemsofwar.com/u/Bhaya)\ **Post date:** [November 23, 2020, 8:43am UTC](https://community.gemsofwar.com/t/game-down/67262/9 "2020-11-23T08:43:45Z")
Game stuck on “Loading Assets” on PC and Mobile. Many people in my guild has reported the same problem. Only those who were playing during reset are still playing. But after logging out they encounter the same problem. ---
**Author:** ![Alk3fan](https://avatars.discourse-cdn.com/v4/letter/a/bbce88/32.png) [@Alk3fan](https://community.gemsofwar.com/u/Alk3fan)\ **Post date:** [November 23, 2020, 8:44am UTC](https://community.gemsofwar.com/t/game-down/67262/10 "2020-11-23T08:44:20Z")
Same here, my game froze up so needed to be force closed, now it is stuck at the e on the loading screen ---
**Author:** ![Neritar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neritar/32/39263_2.png) [@Neritar](https://community.gemsofwar.com/u/Neritar)\ **Post date:** [November 23, 2020, 8:44am UTC](https://community.gemsofwar.com/t/game-down/67262/11 "2020-11-23T08:44:25Z")
Same here. I was switching medals and suddenly went into some weird screen, half-medal menu, half-world. No buttons worked so I closed the game. Now cannot connect on PC and Android. ---
**Author:** ![Hopesbox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hopesbox/32/84492_2.png) [@Hopesbox](https://community.gemsofwar.com/u/Hopesbox)\ **Post date:** [November 23, 2020, 8:44am UTC](https://community.gemsofwar.com/t/game-down/67262/12 "2020-11-23T08:44:28Z")
Im good but lots of reports of this from friends. ---
**Author:** ![Bhaya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/bhaya/32/57715_2.png) [@Bhaya](https://community.gemsofwar.com/u/Bhaya)\ **Post date:** [November 23, 2020, 8:45am UTC](https://community.gemsofwar.com/t/game-down/67262/13 "2020-11-23T08:45:49Z")
> [@Hopesbox](#): > > Im good but lots of reports of this from friends. Could you logout and login, please? ---
**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\ **Post date:** [November 23, 2020, 8:47am UTC](https://community.gemsofwar.com/t/game-down/67262/14 "2020-11-23T08:47:19Z")
Thanks for reporting this, we are looking into it now and are working on a fix. Please sit tight while we resolve this issue. ---
**Author:** ![Shaylynn](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@Shaylynn](https://community.gemsofwar.com/u/Shaylynn)\ **Post date:** [November 23, 2020, 8:50am UTC](https://community.gemsofwar.com/t/game-down/67262/15 "2020-11-23T08:50:20Z")
Same here on Android Mobile - it loads fully but continues to change bagground showing the kingdoms - it has done that for several minuts. And on Ipad it doesn’t load past 3/4, but changing bagground also for several minuts ---
**Author:** ![Shaylynn](https://avatars.discourse-cdn.com/v4/letter/s/2acd7d/32.png) [@Shaylynn](https://community.gemsofwar.com/u/Shaylynn)\ **Post date:** [November 23, 2020, 8:50am UTC](https://community.gemsofwar.com/t/game-down/67262/16 "2020-11-23T08:50:56Z")
Thank you very much, much appreciated ---
**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\ **Post date:** [November 23, 2020, 8:51am UTC](https://community.gemsofwar.com/t/game-down/67262/17 "2020-11-23T08:51:41Z")
I’m halfway in a delve battle for the beloved Campaign Task: I guess will wait to finish the battle until there’s news on this. Could be worse I guess: it could have been in a 60+ treasure hunt that (inexplicably & despite user feedback) is still required as part of the Campaign. 😊 🖖 ---
**Author:** ![EternalDark](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eternaldark/32/66169_2.png) [@EternalDark](https://community.gemsofwar.com/u/EternalDark)\ **Post date:** [November 23, 2020, 8:53am UTC](https://community.gemsofwar.com/t/game-down/67262/18 "2020-11-23T08:53:01Z")
Yeah, its happening to me too on mobile. Force stopped the app twice and restarted my phone. Just stays stuck on the “loading assets” screen. ---
**Author:** ![danshu15](https://avatars.discourse-cdn.com/v4/letter/d/a8b319/32.png) [@danshu15](https://community.gemsofwar.com/u/danshu15)\ **Post date:** [November 23, 2020, 8:53am UTC](https://community.gemsofwar.com/t/game-down/67262/19 "2020-11-23T08:53:40Z")
Salty’s on the case 🙂 ---
**Author:** ![tjeerdk](https://avatars.discourse-cdn.com/v4/letter/t/3e96dc/32.png) [@tjeerdk](https://community.gemsofwar.com/u/tjeerdk)\ **Post date:** [November 23, 2020, 8:54am UTC](https://community.gemsofwar.com/t/game-down/67262/20 "2020-11-23T08:54:04Z")
was playing normally when game got stuck at the hourly rewards (showed amounts). could not click continue [Next page](https://community.gemsofwar.com/t/game-down/67262.md?page=2)