# Game Crashing with new update - Xbox \[INVESTIGATING\]

**URL:** <https://community.gemsofwar.com/t/game-crashing-with-new-update-xbox-investigating/67660>\
**Category:** Bug Reports\
**Created:** [December 16, 2020, 1:41am UTC](https://community.gemsofwar.com/t/game-crashing-with-new-update-xbox-investigating/67660 "2020-12-16T01:41:08Z")\
**Posts on this page:** 1\
**Showing post:** 80

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**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [March 12, 2021, 12:48am UTC](https://community.gemsofwar.com/t/game-crashing-with-new-update-xbox-investigating/67660/80 "2021-03-12T00:48:50Z")

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This is true. If you lose a battle, then yes, and sigils. But things like chests and mail shouldn’t be lost. (If they are please contact our support asap.)

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