# Game Crashing with new update - Xbox \[INVESTIGATING\]

**URL:** https://community.gemsofwar.com/t/game-crashing-with-new-update-xbox-investigating/67660
**Category:** Bug Reports
**Created:** [December 16, 2020, 1:41am UTC](https://community.gemsofwar.com/t/game-crashing-with-new-update-xbox-investigating/67660 "2020-12-16T01:41:08Z")
**Posts on this page:** 1
**Showing post:** 79

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### Author: ![LiquidAg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/liquidag/32/67701_2.png) [@LiquidAg](https://community.gemsofwar.com/u/LiquidAg)
#### Post date: [March 11, 2021, 4:55pm UTC](https://community.gemsofwar.com/t/game-crashing-with-new-update-xbox-investigating/67660/79 "2021-03-11T16:55:40Z")

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> [@JaffaCakeKing](#):
>
> I can’t even begin to fathom out how many valuable resources I’ve lost because of this issue.

I know I’ve lost battle sigils, but at least from what I’ve seen, you don’t lose any redeemed mail or opened chests (even when it crashes in the middle of opening them). It always seems to retain my rewards. What kinds of things have you lost?

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