# Game Crashing with new update - Xbox \[INVESTIGATING\] **URL:** \ **Category:** Bug Reports\ **Created:** [December 16, 2020, 1:41am UTC](https://community.gemsofwar.com/t/game-crashing-with-new-update-xbox-investigating/67660 "2020-12-16T01:41:08Z")\ **Posts on this page:** 1\ **Showing post:** 3
**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\ **Post date:** [December 16, 2020, 1:54am UTC](https://community.gemsofwar.com/t/game-crashing-with-new-update-xbox-investigating/67660/3 "2020-12-16T01:54:34Z")
> [@5.3 Update](https://community.gemsofwar.com/t/5-3-update/67657/8): > > Xbox Series X: Game crashed once starting up a battle in Explore. Game always crashes leaving the Shop. (eight for eight) Game crashed claiming a mail in the mail box. Game crashed twice leaving the mail box, even when empty (two for two) Game crashed twice entering PvP and leaving the screen. (two for two) Game crashed leaving the Troops Menu. Not to be confused with when an event (like Delves) lets you create a team from the Troop Menu (two for two). Game crashed after claiming the Pet … adding my findings here too --- _[View the full topic](https://community.gemsofwar.com/t/game-crashing-with-new-update-xbox-investigating/67660)._