# Game cannot be restored on other devices

**URL:** <https://community.gemsofwar.com/t/game-cannot-be-restored-on-other-devices/55362>\
**Category:** Bug Reports\
**Created:** [May 26, 2019, 8:10pm UTC](https://community.gemsofwar.com/t/game-cannot-be-restored-on-other-devices/55362 "2019-05-26T20:10:03Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![BARBELITH](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/barbelith/32/47103_2.png) [@BARBELITH](https://community.gemsofwar.com/u/BARBELITH)\
**Post date:** [May 26, 2019, 8:10pm UTC](https://community.gemsofwar.com/t/game-cannot-be-restored-on-other-devices/55362/1 "2019-05-26T20:10:04Z")

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This same issue happened to my girlfriend once so now I understand what happened… I had my main account installed on a device and restored the game to a different account after doing this I could no longer restore my account back onto my device or any other device for that matter, nor can I use global chat. I remember when this happened to my girl her invite code also said \_DEACTIVATED after it like mine does now.

 ![Screenshot_20190526-150902](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/7/f7d5ef672e0054aeca1d30a092900cc8c278908d.jpeg)

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**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\
**Post date:** [May 26, 2019, 10:00pm UTC](https://community.gemsofwar.com/t/game-cannot-be-restored-on-other-devices/55362/2 "2019-05-26T22:00:43Z")

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In the future. The best way to get around that is to uninstall the game and reinstall it if switching GoW accounts.

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**Author:** ![BARBELITH](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/barbelith/32/47103_2.png) [@BARBELITH](https://community.gemsofwar.com/u/BARBELITH)\
**Post date:** [May 26, 2019, 10:07pm UTC](https://community.gemsofwar.com/t/game-cannot-be-restored-on-other-devices/55362/3 "2019-05-26T22:07:23Z")

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Ya I figured that after in realized what happened, thanks for confirming that works

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**Author:** ![BARBELITH](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/barbelith/32/47103_2.png) [@BARBELITH](https://community.gemsofwar.com/u/BARBELITH)\
**Post date:** [May 27, 2019, 2:53am UTC](https://community.gemsofwar.com/t/game-cannot-be-restored-on-other-devices/55362/4 "2019-05-27T02:53:28Z")

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I tell you what tho… I love the support on this game! Already fixed my account, I better donates, seriously they deserve some coffee and donuts for the speedy fix