# Frostmage class can only freeze first slot! **URL:** \ **Category:** Bug Reports\ **Created:** [December 17, 2018, 9:05pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130 "2018-12-17T21:05:44Z")\ **Posts on this page:** 20\ **Page:** 2
**Author:** ![Papa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/papa/32/26282_2.png) [@Papa](https://community.gemsofwar.com/u/Papa)\ **Post date:** [December 19, 2018, 6:54am UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/22 "2018-12-19T06:54:36Z")
Good point. I will say that I lost about 6 observations because of my phone not correctly saving the screenshot, but all 6 showed the first (or only) troop frozen. ---
**Author:** ![Papa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/papa/32/26282_2.png) [@Papa](https://community.gemsofwar.com/u/Papa)\ **Post date:** [December 19, 2018, 7:06am UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/23 "2018-12-19T07:06:19Z")
A few more for good measure. Because of the team I’m using, I frequently have Greed fully charged, so I can cast his spell and keep the turn. I’m doing this as much as possible to try to get the trait to trigger on a different troop, but it never does. ![Screenshot_20181219-010200](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/6/16c80fbd10ced19747a9ff783f6e4a05e3e5b7f5.jpeg) ![Screenshot_20181219-010053](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/b/9b4ab0307461b11f25362521e087ed1e1b636a57.jpeg) ![Screenshot_20181219-005705](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/8/b82f82e8d7666ba283d0661ccc5020bc3bd2d6cb.jpeg) ![Screenshot_20181219-005617](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/2/d2ef46441b60479fc8ec122f53b42ec3a99717da.jpeg) ![Screenshot_20181219-005816](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/7/070063335f18c91bcbfa86d1f260357d8d276154.jpeg) ![Screenshot_20181219-005746](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/2/72326287be17fa1d9fd5e9bac7afbe9dcd3b7016.jpeg) ---
**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\ **Post date:** [December 19, 2018, 7:16am UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/24 "2018-12-19T07:16:30Z")
Likely stupid thought: is a new random number drawn between when the trait procs and when the target is selected? If the trait procs, you know the random number drawn was less than 0.25. If I were assigning equally-weighted probabilities to each troop slot, I would give slot 1 numbers between 0 and 0.25. Thus guaranteeing that any random number triggering the trait would fall in the first troop’s range. ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [December 19, 2018, 8:38am UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/25 "2018-12-19T08:38:28Z")
> [@Kafka](#): > > Hey folks, we had 2 people testing this after we received the first bug report, while I had multiple results with the first troop being frozen, the other tester got a different troop on their first try. > > We both continued testing and were able to frequently have different troops frozen. > > I also asked the dev team to check the “random” factor on the back end - it’s definitely random, it’s not weighted, it’s working as intended. > > So this is just bad luck sorry! #1. As suggested prior by others. Please turn “snap freeze” off on the talent tree. #2. Please provide a video of it “working as intended”. Seems only fair after the 100 times a video is requested to prove a bug exists… That in this case. Prove that it’s not bugged. 😀 ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [December 19, 2018, 9:47am UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/26 "2018-12-19T09:47:15Z")
> [@Kafka](#): > > Hey folks, we had 2 people testing this after we received the first bug report, while I had multiple results with the first troop being frozen, the other tester got a different troop on their first try. Since none of us players seem to be able to to reproduce the one single occurrence your tester managed to freeze a different troop, even after several thousand combined attempts, wouldn’t it make sense to approach this the other way around? Could you please ask your tester to reproduce this once more, posting a screenshot of the frozen state as well as team and class talents used? Maybe we can point out which part of the test might have caused a false positive. ---
**Author:** ![Papa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/papa/32/26282_2.png) [@Papa](https://community.gemsofwar.com/u/Papa)\ **Post date:** [December 19, 2018, 12:45pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/27 "2018-12-19T12:45:42Z")
@Kafka FYI. If it helps with repro testing, my frostmage class is currently at champion level 45 with the following talents selected: Chaos Storm Insulated Anti-Magic Sphere Mana Source Deluge All the battles above were played in casual or ranked PvP. I haven’t systematically tested other modes, but I’d be happy to if it would help. ---
**Author:** ![Saephism](https://avatars.discourse-cdn.com/v4/letter/s/4491bb/32.png) [@Saephism](https://community.gemsofwar.com/u/Saephism)\ **Post date:** [December 19, 2018, 2:07pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/28 "2018-12-19T14:07:52Z")
@Kafka Excuse the poor quality of the videos and no sound (I’ve never recorded anything before, so just used some random free software) Here are three consecutively recoreded videos where I play as a Frostmage with Freeze Snap turned off: 1. [Screen 12 19 2018 14 50 27 - YouTube](https://youtu.be/3t2lTsEMAPA) 2. [Screen 12 19 2018 14 53 22 - YouTube](https://youtu.be/hiwG3D1KZoc) 3. [Screen 12 19 2018 14 58 27 - YouTube](https://youtu.be/e6JfbBURyCw) You’ll notice that only ever the troop in first slot gets frozen. I can make a million more of these, but I hope this will be enough for now… ---
**Author:** ![Jonathan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathan/32/66724_2.png) [@Jonathan](https://community.gemsofwar.com/u/Jonathan)\ **Post date:** [December 19, 2018, 2:20pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/29 "2018-12-19T14:20:56Z")
I’ve tested it as bugged, will make a video tomorrow using this set up: ![gemsofwar](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/4/b400c0b397b88f6663498f15686bc7d15fee1a5e.jpeg) ---
**Author:** ![Dust\_Angel](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dust_angel/32/35256_2.png) [@Dust\_Angel](https://community.gemsofwar.com/u/Dust_Angel)\ **Post date:** [December 19, 2018, 4:58pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/30 "2018-12-19T16:58:34Z")
This was already brought up back when Frostmage was just released in October and, judging from what I read here, the situation now is exactly the same as when I test-played then (on painful 1x speed in order not to let things slip past) - Frostbite targets first filled slot. ---
**Author:** ![Saephism](https://avatars.discourse-cdn.com/v4/letter/s/4491bb/32.png) [@Saephism](https://community.gemsofwar.com/u/Saephism)\ **Post date:** [December 19, 2018, 5:33pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/31 "2018-12-19T17:33:18Z")
Indeed. Either @Kafka’s testing team confused this bug to be about the _talent_ Freeze Snap (which is working as intended), while it is about the _trait_ Frostbite (which is definitely not doing what the trait description implies), or the tests have been done with some kind of debug version of the game where the bug has not sneaked in. This bug occurs 100% of the time on the Steam/PC version. ---
**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\ **Post date:** [December 19, 2018, 5:54pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/32 "2018-12-19T17:54:53Z")
Yes, this trait (Frostbite) looks to be incorrect in the game files. Will follow up with the devs on this privately. ---
**Author:** ![Fiara](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fiara/32/41273_2.png) [@Fiara](https://community.gemsofwar.com/u/Fiara)\ **Post date:** [December 19, 2018, 6:02pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/33 "2018-12-19T18:02:12Z")
Whatever hocus-pocus you used to figure this out, thank you Lyya ❤ ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [December 19, 2018, 6:15pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/34 "2018-12-19T18:15:08Z")
> [@Lyya](#): > > Yes, this talent looks to be incorrect in the game files. Will follow up with the devs on this privately. Could you also ping them about this bug? > [@Holy Avenger (+8) not Vorpaling at 20%](https://community.gemsofwar.com/t/holy-avenger-8-not-vorpaling-at-20/49766): > > I am using the Holy Avenger a lot since the weapon upgarde. The Vorpaling is fun, when it happens, and that is very rare. The upgrade says: 20% chance of lethal to first enemy Now, since the update i always felt it was not 20%. That would be 1 out of 5 cast, and it’s certainly not that. Of course, i played long enough to have a feel about %, with so many effect happening 7%, 10%, 15%, 20%, 30%, etc… But i also knew that coming here complaining would be answered by the “observation bias” … The community did an amazing amount of research in that thread, documenting beyond the slightest doubt that the numbers are incorrect. Unfortunately, it got moved to Game Feedback to rot because it contained numbers, a dev with a basic grasp on statistics should easily be able to confirm the issue with the data provided. ---
**Author:** ![Neritar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neritar/32/39263_2.png) [@Neritar](https://community.gemsofwar.com/u/Neritar)\ **Post date:** [December 19, 2018, 6:36pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/35 "2018-12-19T18:36:42Z")
> [@Lyya](#): > > Yes, this trait (Frostbite) looks to be incorrect in the game files. > [@Cyrup](#): > > To be clear, if it were that easy I wouldn’t be talking to you right now. 😉 Sometimes things are a little more complicated. Please get back to us regarding Troops when you are ready! To be honest, that’s very disturbing for me. As a software developer myself, I cannot imagine a situation when developers cannot look into their own source code while people outside can do that… I suspect that it probably lead to nothing but… @Sirrian if you ever would read it - please look into your work processes. Something is definitely not right. ---
**Author:** ![Amadan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amadan/32/7653_2.png) [@Amadan](https://community.gemsofwar.com/u/Amadan)\ **Post date:** [December 19, 2018, 6:43pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/36 "2018-12-19T18:43:16Z")
> [@Neritar](#): > > As a software developer myself, I cannot imagine a situation when developers cannot look into their own source code while people outside can do that To be fair, a “dev” isn’t a “dev” isn’t a “dev”. It’s more like: - Community manager does not have casual access to the game code. - Community manager takes an external bug report, and passes it to an internal tester. - Internal tester almost certainly does not have casual access to the game code. - Internal tester cannot reproduce the bug, so informs community manager that it’s working correctly. - Community manager reports to the community that the issue is working correctly. At no step in that process did anyone “look into their source code” because the issue never made it into the hands of an engineer. If the internal tester _had_ verified a bug, they would’ve passed it to an engineer who would’ve investigated within the code base…but in the given chain of events, that never happens. ---
**Author:** ![jzg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jzg/32/53451_2.png) [@jzg](https://community.gemsofwar.com/u/jzg)\ **Post date:** [December 19, 2018, 8:56pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/37 "2018-12-19T20:56:27Z")
As I said I made a video ![Untitled](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/6/b6b6cf9683e37c8c5502bcd3720a371cb5421c3c.png) 1.17 gigs of a video 😃 had to convert it and lower the resolution just so I can actually upload it today with my awful upload speed. You owe me an hour of my life hahaha video coming soon (youtube says) ---
**Author:** ![jzg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jzg/32/53451_2.png) [@jzg](https://community.gemsofwar.com/u/jzg)\ **Post date:** [December 19, 2018, 9:39pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/38 "2018-12-19T21:39:33Z")
@Cyrup @Kafka Here you go [![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/d/8dcfdae64839787381ec9233d7229da68ab824b0.jpeg "Fronstmage bug - Frostbite trait can only freeze the 1st enemy") ](https://www.youtube.com/watch?v=M2Pu_BaPUAw) get some popcorn ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [December 19, 2018, 11:48pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/39 "2018-12-19T23:48:23Z")
Hey folks, got an update for you: When this was originally reported in October we tested the game version at the time and weren’t able to reproduce the issue. Different Troops could be targeted randomly on this version - as intended. We requested more information from you so we could try to reproduce the scenario again to help pinpoint the exact problem. At this time the random targeting was set correctly. Due to this more recent bug report being raised alongside other reports we’ve been trying to collect more information to retest again. Overnight, Lyya’s information was noticed by the coders and allowed them to quickly determine the exact issue and fix it. We investigated with design and code and found that in between our tests in October and the report this week that the way the targeting works _had_ become broken. This issue should be fixed within a few days. I apologise for not catching the issue when I first responded to this thread, it’s unusual for something that was originally working as intended to break between versions and not be reproducable on multiple game versions. ---
**Author:** ![Saephism](https://avatars.discourse-cdn.com/v4/letter/s/4491bb/32.png) [@Saephism](https://community.gemsofwar.com/u/Saephism)\ **Post date:** [December 19, 2018, 11:51pm UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/40 "2018-12-19T23:51:53Z")
Awesome, thanks for the update @Kafka! And good job, @jzg, for reporting the concern and everyone involved to come up with proof (especially @Lyya). Glad to hear this will get fixed soon! ---
**Author:** ![noob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/noob/32/54823_2.png) [@noob](https://community.gemsofwar.com/u/noob)\ **Post date:** [December 21, 2018, 10:11am UTC](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130/41 "2018-12-21T10:11:23Z")
Looks like it has been fixed 👍 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/0/00ccf63d718de8babcf670b077adebf5eb290af9.jpeg) [Previous page](https://community.gemsofwar.com/t/frostmage-class-can-only-freeze-first-slot/50130.md?page=1)