# Freezing in game

**URL:** <https://community.gemsofwar.com/t/freezing-in-game/40983>\
**Category:** Bug Reports\
**Created:** [June 15, 2018, 10:12pm UTC](https://community.gemsofwar.com/t/freezing-in-game/40983 "2018-06-15T22:12:47Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![Hyperbloq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hyperbloq/32/41387_2.png) [@Hyperbloq](https://community.gemsofwar.com/u/Hyperbloq)\
**Post date:** [June 15, 2018, 10:12pm UTC](https://community.gemsofwar.com/t/freezing-in-game/40983/1 "2018-06-15T22:12:47Z")

</div>

**Platform, device version and operating system**  
Android Galaxy S7

**Screenshot or image**  
Attached

**What you were expecting to happen, and what actually happened**

- playing quest and winning, should be able to move but nothing happens, as in screenshot, all I can do is retreat, quit or use chat

**How often does this happen? When did it begin happening?**

- happened 4x already, every time I win, it doesn’t finish loading and gets stuck…very very annoying!

**Steps to make it happen again**

- guess play the game? Seems like its been doing it when i win quests ![Screenshot_20180615-171627](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/3/83ddd10c1285699946313c263507c86bc78d3a4f.jpg)

---

<div class="post-metadata">

**Author:** ![TimeKnight](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/timeknight/32/50221_2.png) [@TimeKnight](https://community.gemsofwar.com/u/TimeKnight)\
**Post date:** [June 16, 2018, 4:34am UTC](https://community.gemsofwar.com/t/freezing-in-game/40983/2 "2018-06-16T04:34:15Z")

</div>

It’s a known bug associated with Krystenax.

> [@Krystenex Last Hit + Summon Bug causes match stuck](https://community.gemsofwar.com/t/krystenex-last-hit-summon-bug-causes-match-stuck/39460/5):
>
> it’s seem to tied to Krystenex’s spell being the last cast or not.
> 
> If he cast, kill all enemies, and also get an extra turn, that might cause the whole board to freeze. The only way out is casting other spell that doesn’t gain an extra turn to continue, then victory scene will trigger.

Have you try casting spell? It should be possible to go to victory screen if it’s really this bug. If not, then you might have dealing another bug.

In the meantime before the fix, try not to cast Krystenax as a finishing move.

---

<div class="post-metadata">

**Author:** ![Hyperbloq](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hyperbloq/32/41387_2.png) [@Hyperbloq](https://community.gemsofwar.com/u/Hyperbloq)\
**Post date:** [June 16, 2018, 12:05pm UTC](https://community.gemsofwar.com/t/freezing-in-game/40983/3 "2018-06-16T12:05:54Z")

</div>

Dang it probably is… I love krystenax too

Hope they fix it