# Forgot password

**URL:** <https://community.gemsofwar.com/t/forgot-password/4923>\
**Category:** Support\
**Created:** [March 25, 2016, 10:23am UTC](https://community.gemsofwar.com/t/forgot-password/4923 "2016-03-25T10:23:07Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![davidgaal](https://avatars.discourse-cdn.com/v4/letter/d/a88e57/32.png) [@davidgaal](https://community.gemsofwar.com/u/davidgaal)\
**Post date:** [March 25, 2016, 10:23am UTC](https://community.gemsofwar.com/t/forgot-password/4923/1 "2016-03-25T10:23:07Z")

</div>

Hello GoW!  
I forgot password for old hero. Send request to support and haven’t any answer. WAts goin on?

---

<div class="post-metadata">

**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\
**Post date:** [March 25, 2016, 10:24am UTC](https://community.gemsofwar.com/t/forgot-password/4923/2 "2016-03-25T10:24:56Z")

</div>

It is easter now, so it might take some time. When did you send the ticket?

---

<div class="post-metadata">

**Author:** ![davidgaal](https://avatars.discourse-cdn.com/v4/letter/d/a88e57/32.png) [@davidgaal](https://community.gemsofwar.com/u/davidgaal)\
**Post date:** [March 25, 2016, 10:28am UTC](https://community.gemsofwar.com/t/forgot-password/4923/3 "2016-03-25T10:28:22Z")

</div>

March 22. And in email was written that i accept answer in 24-36 hours

---

<div class="post-metadata">

**Author:** ![actreal](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/actreal/32/1945_2.png) [@actreal](https://community.gemsofwar.com/u/actreal)\
**Post date:** [March 25, 2016, 11:01am UTC](https://community.gemsofwar.com/t/forgot-password/4923/4 "2016-03-25T11:01:40Z")

</div>

Australia has public holidays Friday and Monday of Easter, so you might have to wait a little longer for a response.

---

<div class="post-metadata">

**Author:** ![Tacet](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tacet/32/35_2.png) [@Tacet](https://community.gemsofwar.com/u/Tacet)\
**Post date:** [March 25, 2016, 6:27pm UTC](https://community.gemsofwar.com/t/forgot-password/4923/5 "2016-03-25T18:27:07Z")

</div>

I sent one last Sunday (20th) with no reply and know of at least 6 people who also sent a support ticket recently. Even when they get back to tickets, they are likely backed up 100s of requests.

---

<div class="post-metadata">

**Author:** ![kzintiwife](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kzintiwife/32/2350_2.png) [@kzintiwife](https://community.gemsofwar.com/u/kzintiwife)\
**Post date:** [March 25, 2016, 6:39pm UTC](https://community.gemsofwar.com/t/forgot-password/4923/6 "2016-03-25T18:39:39Z")

</div>

guys - gonna move this to support.