# Flash Offer Error

**URL:** <https://community.gemsofwar.com/t/flash-offer-error/52537>\
**Category:** Support\
**Created:** [March 1, 2019, 8:39pm UTC](https://community.gemsofwar.com/t/flash-offer-error/52537 "2019-03-01T20:39:29Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![JonathanStriker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathanstriker/32/33065_2.png) [@JonathanStriker](https://community.gemsofwar.com/u/JonathanStriker)\
**Post date:** [March 1, 2019, 8:39pm UTC](https://community.gemsofwar.com/t/flash-offer-error/52537/1 "2019-03-01T20:39:29Z")

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I opened up my game and it said there was a Flash Offer for $1.99 for a minor Clans Orb and 100 Gems with a Stock of 5. I purchased 4 of them, went to go purchase the 5 one, the Flash Offer icon disappeared and now I can’t purchase the last one of the offer.

I checked and I only received 4 Orbs, 400 Gems, and 4 confirmation purchase email from Microsoft/Xbox.

I’m only 10 points away from increasing my VIP level, so, I would like to purchase the last Flash Offer item that I should be able too, but can’t because it disappeared on me before I could do so.

Not sure if there is anything you can do, but thanks for reading this post. I appreciate it.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [March 4, 2019, 6:04am UTC](https://community.gemsofwar.com/t/flash-offer-error/52537/2 "2019-03-04T06:04:24Z")

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Hey Jonathan,

Sorry you experienced this! I’ve checked your account logs and I can see that all 5 Offers correctly went through.

I will PM the logs to you.

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<div class="post-metadata">

**Author:** ![JonathanStriker](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jonathanstriker/32/33065_2.png) [@JonathanStriker](https://community.gemsofwar.com/u/JonathanStriker)\
**Post date:** [March 4, 2019, 6:36am UTC](https://community.gemsofwar.com/t/flash-offer-error/52537/3 "2019-03-04T06:36:19Z")

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I messaged you back. Trying to give you as much “proof” about all this, as I can.