# Flash offer bug (Fixed) **URL:** \ **Category:** Bug Reports\ **Created:** [March 22, 2019, 7:25am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195 "2019-03-22T07:25:35Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![SenileElf](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@SenileElf](https://community.gemsofwar.com/u/SenileElf)\ **Post date:** [March 22, 2019, 7:25am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/1 "2019-03-22T07:25:36Z")
paid for 1 flash offer… Came up with an error code… Then it forced closed game… It’s taken money from account but I haven’t received the offer. ---
**Author:** ![Arafat79](https://avatars.discourse-cdn.com/v4/letter/a/77aa72/32.png) [@Arafat79](https://community.gemsofwar.com/u/Arafat79)\ **Post date:** [March 22, 2019, 7:32am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/2 "2019-03-22T07:32:58Z")
I confirm, I have the same ---
**Author:** ![Mobadus](https://avatars.discourse-cdn.com/v4/letter/m/7c8e57/32.png) [@Mobadus](https://community.gemsofwar.com/u/Mobadus)\ **Post date:** [March 22, 2019, 7:33am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/3 "2019-03-22T07:33:29Z")
Me too. And quite a few others that are in the xbox chat javent gotten thiers either ---
**Author:** ![Maddy](https://avatars.discourse-cdn.com/v4/letter/m/838e76/32.png) [@Maddy](https://community.gemsofwar.com/u/Maddy)\ **Post date:** [March 22, 2019, 7:34am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/4 "2019-03-22T07:34:25Z")
Same here on PC/Steam ---
**Author:** ![esslee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esslee/32/103072_2.png) [@esslee](https://community.gemsofwar.com/u/esslee)\ **Post date:** [March 22, 2019, 7:38am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/5 "2019-03-22T07:38:12Z")
Me too 😔 - I was about to put a ticket in. iOS iPad No purchases received - just a Cliffy error after the purchase acknowledgement ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/6/4679908843b0bc0546e188ac28805c3130b3d0a1.jpeg) ---
**Author:** ![Sabrina](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@Sabrina](https://community.gemsofwar.com/u/Sabrina)\ **Post date:** [March 22, 2019, 7:52am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/6 "2019-03-22T07:52:10Z")
Pareil , j’en ai acheté 3 et reçus aucun … ---
**Author:** ![SenileElf](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@SenileElf](https://community.gemsofwar.com/u/SenileElf)\ **Post date:** [March 22, 2019, 7:52am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/7 "2019-03-22T07:52:15Z")
![IMG_20190322_074824](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/b/fb4910445ae22e8d376c197ece1a902297db012a.jpeg) ---
**Author:** ![Perfectford](https://avatars.discourse-cdn.com/v4/letter/p/8e8cbc/32.png) [@Perfectford](https://community.gemsofwar.com/u/Perfectford)\ **Post date:** [March 22, 2019, 7:56am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/8 "2019-03-22T07:56:23Z")
Dame issue here Tried twice, got the same error message, funds were captured but I got no gems or vault keys. Attached screenshot from Google Play ![Screenshot_20190322-095444_Google%20Play%20Store](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/e/6ee3d96c5222cdff43c71df14495a0e57efeef0a.jpeg) ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [March 22, 2019, 8:01am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/9 "2019-03-22T08:01:06Z")
If it comes in your in game mail later on. Please make sure you don’t collect it more than 5 times. 😁 ---
**Author:** ![esslee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esslee/32/103072_2.png) [@esslee](https://community.gemsofwar.com/u/esslee)\ **Post date:** [March 22, 2019, 9:16am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/10 "2019-03-22T09:16:05Z")
Thank you Kafka & Devs - I have now received my Flash Offer via mail. 😀👍 I did not need to put a ticket in after all. ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [March 22, 2019, 9:17am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/11 "2019-03-22T09:17:47Z")
Hey the issue is fixed with the Flash offers now and mail has been sent to the game mail of the players who were affected. Your VIP Points will be added to your accounts on Monday. If you are still missing rewards from a purchase please submit a support ticket with a copy of your receipt so we can fix this up for you on Monday morning (Australian time) Here’s the link to send a ticket: [https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013615](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013615) ---
**Author:** ![SenileElf](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@SenileElf](https://community.gemsofwar.com/u/SenileElf)\ **Post date:** [March 22, 2019, 9:31am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/12 "2019-03-22T09:31:41Z")
Thanks for the update on this kafka 🙂 ---
**Author:** ![Sabrina](https://avatars.discourse-cdn.com/v4/letter/s/51bf81/32.png) [@Sabrina](https://community.gemsofwar.com/u/Sabrina)\ **Post date:** [March 22, 2019, 9:37am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/13 "2019-03-22T09:37:56Z")
Ils m’ont remboursé que 2 achats sur mes 3 , j’ai envoyé un autre message , j’espère que le problème ne persistera pas par ça que j’aimerai acheté les 2 autres qui reste dans l’offre mais je n’ose même pas là maintenant ---
**Author:** ![kusogod](https://avatars.discourse-cdn.com/v4/letter/k/eada6e/32.png) [@kusogod](https://community.gemsofwar.com/u/kusogod)\ **Post date:** [March 22, 2019, 9:42am UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/14 "2019-03-22T09:42:11Z")
Hi Kafka, I am still waiting for my ticket request reply. You said you will get to my ticket in a bit this morning, but after one day waiting, until now I got no response, request ID#71434. ---
**Author:** ![Cell](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cell/32/5524_2.png) [@Cell](https://community.gemsofwar.com/u/Cell)\ **Post date:** [March 22, 2019, 6:02pm UTC](https://community.gemsofwar.com/t/flash-offer-bug-fixed/53195/15 "2019-03-22T18:02:07Z")
@kusogod the team is out on the weekend so if you weren’t given your mail they said they would answer the ticket on Monday or Tuesday where they’re back in the office depending on their workload