# Flame Troll arcane issue **URL:** \ **Category:** Support\ **Created:** [November 21, 2017, 2:49am UTC](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313 "2017-11-21T02:49:03Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Raphius](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/raphius/32/6427_2.png) [@Raphius](https://community.gemsofwar.com/u/Raphius)\ **Post date:** [November 21, 2017, 2:49am UTC](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313/1 "2017-11-21T02:49:03Z")
This may have been stated already but at a quick glance didn’t see it. Anyhow, on ps4, flame troll costs blue/purple arcane to cast, also gives blue/purple arcane when you purchase him, but when you go to upgrade him costs purple/yellow arcanes. Has to be an error. Anyhow, if/when this is corrected, will there be a refund on the purple/yellow arcanes? I purchased the second upgrade before realizing it was requiring the incorrect stones and now I’m out this 8 stones which is a bummer especially since I can’t buy them back at the store. Wanted to use the blue/purple arcanes lime it should have. Thanks ---
**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\ **Post date:** [November 21, 2017, 3:02am UTC](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313/2 "2017-11-21T03:02:29Z")
> [@Fire in the Hole!](https://community.gemsofwar.com/t/fire-in-the-hole/33270/39): > > Yup, thanks for that! We’re aware, and a fix is already going out for this. But it sounded from the wording that the fix was being deployed, and yet it doesn’t seem to have taken effect. @Ozball? ---
**Author:** ![Raphius](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/raphius/32/6427_2.png) [@Raphius](https://community.gemsofwar.com/u/Raphius)\ **Post date:** [November 21, 2017, 3:10am UTC](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313/3 "2017-11-21T03:10:10Z")
Yeah it’s definitely not out yet ad it happened to me about 10 minutes before my initial post. My question is still though: are we going to be refunded our arcane plains? That’s a decent amount of grinding time in explore to get and get those back… ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [November 21, 2017, 3:19am UTC](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313/4 "2017-11-21T03:19:17Z")
There were some issues with the initial fix going out. However, we’ve dealt with this and a fix for the troll should be out soon. If people have traited them with Plains, they can submit a ticket to support to get it sorted out. ---
**Author:** ![JuaitoR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/juaitor/32/11770_2.png) [@JuaitoR](https://community.gemsofwar.com/u/JuaitoR)\ **Post date:** [November 21, 2017, 4:07am UTC](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313/5 "2017-11-21T04:07:42Z")
Wouldn’t it be easier to put Flame Troll up for refund? I imagine it would reduce the number of tickets. ---
**Author:** ![Lyya](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lyya/32/3650_2.png) [@Lyya](https://community.gemsofwar.com/u/Lyya)\ **Post date:** [November 21, 2017, 4:12am UTC](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313/6 "2017-11-21T04:12:23Z")
If they put it up for refund after they fix the trait costs, I imagine it’d refund Spirits. ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [November 21, 2017, 4:32am UTC](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313/7 "2017-11-21T04:32:23Z")
This should be fixed now, and yeah, as @Lyya mentioned, putting it up for refund would refund the currently used stones, so Spirits after the fix. ---
**Author:** ![JuaitoR](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/juaitor/32/11770_2.png) [@JuaitoR](https://community.gemsofwar.com/u/JuaitoR)\ **Post date:** [November 21, 2017, 1:11pm UTC](https://community.gemsofwar.com/t/flame-troll-arcane-issue/33313/8 "2017-11-21T13:11:12Z")
Thank you, both