# (fixed) When collecting the 9 lv award in raid boss i only recieved one orb

**URL:** <https://community.gemsofwar.com/t/fixed-when-collecting-the-9-lv-award-in-raid-boss-i-only-recieved-one-orb/53661>\
**Category:** Bug Reports\
**Created:** [April 5, 2019, 6:57am UTC](https://community.gemsofwar.com/t/fixed-when-collecting-the-9-lv-award-in-raid-boss-i-only-recieved-one-orb/53661 "2019-04-05T06:57:05Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![osprey633](https://avatars.discourse-cdn.com/v4/letter/o/ee59a6/32.png) [@osprey633](https://community.gemsofwar.com/u/osprey633)\
**Post date:** [April 5, 2019, 6:57am UTC](https://community.gemsofwar.com/t/fixed-when-collecting-the-9-lv-award-in-raid-boss-i-only-recieved-one-orb/53661/1 "2019-04-05T06:57:05Z")

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Please check the [known issues list](https://gemsofwar.zendesk.com/hc/en-us/articles/360000497716-All-Known-Issues-Gems-of-War) before posting a bug.

Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template.

**Platform, device version and operating system:**

**Screenshot or image:**

**What you were expecting to happen, and what actually happened:**  
_This is simply what you were trying to do and what happened instead. Example:_  
_‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_

**How often does this happen? When did it begin happening?**  
_Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?_

**Steps to make it happen again**  
_Sometimes there are certain steps that can lead to a problem that may not be obvious!_  
_Example: I lose once in the Arena._  
_I then exit to the world map._  
_I then tap on Broken Spire on the map and then tap Arena._  
_Broken Spire’s quest loads instead of the Arena_

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [April 5, 2019, 6:58am UTC](https://community.gemsofwar.com/t/fixed-when-collecting-the-9-lv-award-in-raid-boss-i-only-recieved-one-orb/53661/2 "2019-04-05T06:58:59Z")

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According to the devs, this was a visual bug only, and it has been fixed. Restarting your game should keep this from happening again.

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**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\
**Post date:** [April 18, 2019, 5:29am UTC](https://community.gemsofwar.com/t/fixed-when-collecting-the-9-lv-award-in-raid-boss-i-only-recieved-one-orb/53661/3 "2019-04-18T05:29:36Z")

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What @Grundulum said! For more information see:  
[https://gemsofwar.zendesk.com/hc/en-us/articles/360000901796-Missing-Live-Guild-Event-Orb-rewards](https://gemsofwar.zendesk.com/hc/en-us/articles/360000901796-Missing-Live-Guild-Event-Orb-rewards)