# \[fixed\] Unable to Purchase Level up pack II & visually incorrect prices **URL:** \ **Category:** Bug Reports\ **Created:** [September 30, 2026, 1:20am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228 "2026-09-30T01:20:07Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [September 30, 2026, 1:20am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/1 "2026-09-30T01:20:07Z")
**Platform:** _Xbox Series X_ **Video or screenshots:** ![Gems of War-2026_09_30-01-03-15](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/6/f605ddf51591b41f00e859329dadebb663b3f8d7.jpeg) ![Gems of War-2026_09_30-01-06-00](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/a/1a973ef4b216d0f7b62c258f2b0fc48d6dd9b25d.jpeg) **What you were expecting to happen, and what actually happened:** Expected to buy able to buy the 2nd pack after the first one. Instead the pack’s price increased and an error occurs. **Steps to make it happen again** Buy level pack 1 and try to buy the level pack. **How often does this happen? When did it begin happening?** Can happen once on an account. Persists after game restart and console reboot. ---
**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\ **Post date:** [September 30, 2026, 1:20am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/2 "2026-09-30T01:20:58Z")
Just look at the price. I also wanted to report this, but it’s probably not a bug. 😅 ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [September 30, 2026, 1:22am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/3 "2026-09-30T01:22:36Z")
I think it was $30 before buying the first pack. ---
**Author:** ![Hayabusa](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hayabusa/32/85130_2.png) [@Hayabusa](https://community.gemsofwar.com/u/Hayabusa)\ **Post date:** [September 30, 2026, 1:23am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/4 "2026-09-30T01:23:37Z")
I didn’t buy the 1st pack and still had 3k right from the start on the 2nd. No other price before. ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [September 30, 2026, 1:36am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/5 "2026-09-30T01:36:14Z")
ive reported both the wild price (which should be visual only) and the error ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [September 30, 2026, 1:38am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/6 "2026-09-30T01:38:20Z")
does it change at all after closing out of the game completely? Both not being able to purchase and the price visual issue ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [September 30, 2026, 1:39am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/7 "2026-09-30T01:39:17Z")
Yes. I even restarted the console to no effect. ---
**Author:** ![IbstockMafia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibstockmafia/32/74600_2.png) [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\ **Post date:** [September 30, 2026, 3:03am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/8 "2026-09-30T03:03:05Z")
![Gems of War-2026_09_30-02_59_30](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/0/c0f29837191b7d47ce38981dfe1bd6e833cb073c.jpeg)I don’t think that’s worth the price 🤣 ---
**Author:** ![Darkborne](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/darkborne/32/95796_2.png) [@Darkborne](https://community.gemsofwar.com/u/Darkborne)\ **Post date:** [September 30, 2026, 4:10am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/9 "2026-09-30T04:10:04Z")
These level up offer packs are unavailable on Switch. _Just like many, many other offers that will probably never be available…_ ---
**Author:** ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)\ **Post date:** [September 30, 2026, 4:10am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/10 "2026-09-30T04:10:56Z")
> [@Update 9.4 Patch Notes](https://community.gemsofwar.com/t/update-9-4-patch-notes/90160/111): > > There will be a delay in the new Level-Up packs being released on Switch though. Not a bug, also announced earlier and is in the Known issues article. They are with Nintendo awaiting to be processed after approval. ---
**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\ **Post date:** [September 30, 2026, 8:30am UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/11 "2026-09-30T08:30:41Z")
> [@Jeto](#): > > They are with Nintendo awaiting to be processed after approval. They are probably still contemplating whether they want to allow microtransactions higher than $1000. 😜 One curious thing in the screenshot above showing two packs, the left one is in different currency than the right one. I’m not sure how the game could possibly get confused about currencies halfway through processing the offers page, but that would probably a good point to start when analyzing the issue. ---
**Author:** ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)\ **Post date:** [October 1, 2026, 5:55pm UTC](https://community.gemsofwar.com/t/fixed-unable-to-purchase-level-up-pack-ii-visually-incorrect-prices/90228/12 "2026-10-01T17:55:15Z")
I noticed that this was fixed this morning.