# \[Fixed\] Not receiving GoW alerts on iPhone

**URL:** https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253
**Category:** Bug Reports
**Created:** [February 7, 2024, 3:18am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253 "2024-02-07T03:18:18Z")
**Posts on this page:** 12
**Page:** 1

<div class="post-metadata">

### Author: ![Beverly1950](https://avatars.discourse-cdn.com/v4/letter/b/3e96dc/32.png) [@Beverly1950](https://community.gemsofwar.com/u/Beverly1950)
#### Post date: [February 7, 2024, 3:18am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/1 "2024-02-07T03:18:18Z")

</div>

I’m not sure if this is a bug or something that’s just happening to me.

I used to - until the last several days - receive notifications/alerts for GoW on my iPhone. Everything from LTs to collect hourly gold. I didn’t change anything, but now I’m not getting them.

This has happened before after an update, but I don’t think there’s been an update in the last couple of days.

What I have done:  
Checked that notifications are accepted on the iPhone. It was turned on, but I turned it off and on again just in case.  
I went into settings in GoW, both on my iPhone and on my PC and made sure that alerts were on. They were on in both cases. On the iPhone I turned them off and then back on. A different message came up on the PC that I followed to GoW website which said that alerts were on for my PC.

Does anyone have any idea what else to do? I like the alerts since it shows me what someone is saying in chat, when to pick up tribute, LTs, etc. I’d like to get it back. As far as I know I didn’t do anything to turn it off and it still shows on. I’m just not getting them any more. If it’s something I accidently did on the iPhone, I don’t know what it is or how to fix it. Please help!

---

<div class="post-metadata">

### Author: ![noob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/noob/32/54823_2.png) [@noob](https://community.gemsofwar.com/u/noob)
#### Post date: [February 7, 2024, 3:52am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/2 "2024-02-07T03:52:47Z")

</div>

Same I stopped getting tribute notifications today. Iphone/ipad

---

<div class="post-metadata">

### Author: ![Beverly1950](https://avatars.discourse-cdn.com/v4/letter/b/3e96dc/32.png) [@Beverly1950](https://community.gemsofwar.com/u/Beverly1950)
#### Post date: [February 7, 2024, 4:00am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/3 "2024-02-07T04:00:49Z")

</div>

Well, I hate to say it but it makes me feel better that it’s not just me. Which means it’s a bug. Bug report time.

---

<div class="post-metadata">

### Author: ![sylverscale](https://avatars.discourse-cdn.com/v4/letter/s/f17d59/32.png) [@sylverscale](https://community.gemsofwar.com/u/sylverscale)
#### Post date: [February 8, 2024, 12:03am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/4 "2024-02-08T00:03:43Z")

</div>

Sometimes it helps to switch them off in the game and then on again. I’m on android though but might be worth a shot.

---

<div class="post-metadata">

### Author: ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)
#### Post date: [February 8, 2024, 12:33am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/5 "2024-02-08T00:33:18Z")

</div>

Devs responded in another thread that you’ll need to contact support.

> [@\[Contact Support\] Not receiving alerts on my iPhone](https://community.gemsofwar.com/t/contact-support-not-receiving-alerts-on-my-iphone/83254/2):
>
> Hello slight_smile As more information is needed, for your own privacy and security, please Contact Support via Ticket.

---

<div class="post-metadata">

### Author: ![Beverly1950](https://avatars.discourse-cdn.com/v4/letter/b/3e96dc/32.png) [@Beverly1950](https://community.gemsofwar.com/u/Beverly1950)
#### Post date: [February 8, 2024, 2:32am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/6 "2024-02-08T02:32:19Z")

</div>

Saw the other message and put in a support ticket just now.

I thought if it was just me… Well, things happen sometimes without explanation that I can see. Sometimes someone else will say “do this” and I’m “duh” and it’s fixed.

I just miss my alerts.

---

<div class="post-metadata">

### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [February 8, 2024, 11:17pm UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/7 "2024-02-08T23:17:51Z")

</div>

What devices are you both on @Beverly1950 and @noob ?  
Also which iOS version?

---

<div class="post-metadata">

### Author: ![noob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/noob/32/54823_2.png) [@noob](https://community.gemsofwar.com/u/noob)
#### Post date: [February 8, 2024, 11:53pm UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/8 "2024-02-08T23:53:21Z")

</div>

Iphone ipad ios 17.2

---

<div class="post-metadata">

### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [February 9, 2024, 6:41am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/9 "2024-02-09T06:41:34Z")

</div>

Which iphone and ipad?

---

<div class="post-metadata">

### Author: ![noob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/noob/32/54823_2.png) [@noob](https://community.gemsofwar.com/u/noob)
#### Post date: [February 9, 2024, 7:38am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/10 "2024-02-09T07:38:14Z")

</div>

Iphone 13 pro max and ipad pro 11 2nd gen

---

<div class="post-metadata">

### Author: ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)
#### Post date: [February 14, 2024, 12:46am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/11 "2024-02-14T00:46:17Z")

</div>

This should be fixed now, please let us know if you continue experiencing issues with notifications on iOS

---

<div class="post-metadata">

### Author: ![noob](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/noob/32/54823_2.png) [@noob](https://community.gemsofwar.com/u/noob)
#### Post date: [February 14, 2024, 7:39am UTC](https://community.gemsofwar.com/t/fixed-not-receiving-gow-alerts-on-iphone/83253/12 "2024-02-14T07:39:39Z")

</div>

I started getting notifications again since daily reset
