# FIXED - Invasion reward not received (Intrim III all 12 levels cleared) **URL:** \ **Category:** Bug Reports\ **Created:** [April 23, 2019, 1:55am UTC](https://community.gemsofwar.com/t/fixed-invasion-reward-not-received-intrim-iii-all-12-levels-cleared/54418 "2019-04-23T01:55:10Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Soulcaster2k](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@Soulcaster2k](https://community.gemsofwar.com/u/Soulcaster2k)\ **Post date:** [April 23, 2019, 1:55am UTC](https://community.gemsofwar.com/t/fixed-invasion-reward-not-received-intrim-iii-all-12-levels-cleared/54418/1 "2019-04-23T01:55:11Z")
Invasion reward not received (Intrim III all 12 levels cleared) **Platform, device version and operating system:** Steam on PC and Iphone SE **Screenshot** ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/9/3/937cf5f2f3cda8236735f258b06e468052a6169f.jpeg) ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/7/f7e80400838832ad2e9cf554dcaddf8093929619.jpeg) **What you were expecting to happen, and what actually happened:** Monday AM as I log on, I am expecting to receive - all reward from Invasion completed by Intrim III (lvl 1 to lvl12) - level 13 or 14 of bounty (as i have already collected the other before) Actual: - I have not receive any of the above mentioned. **How often does this happen? When did it begin happening?** First time that this happen to me. I have noticed this because i was expecting to receive the Major Orb which did not happen ☹ **Steps to make it happen again** N/A **Side Note** From my understanding, another member of our guild is having same problem (Vampgirl) thank you for your help, ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [April 23, 2019, 4:24am UTC](https://community.gemsofwar.com/t/fixed-invasion-reward-not-received-intrim-iii-all-12-levels-cleared/54418/2 "2019-04-23T04:24:01Z")
I have a friend who also experienced this issue with her account. I believe she submitted a missing rewards ticket. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [April 23, 2019, 4:54am UTC](https://community.gemsofwar.com/t/fixed-invasion-reward-not-received-intrim-iii-all-12-levels-cleared/54418/3 "2019-04-23T04:54:03Z")
Please contact support [here](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013595) so we can help you further ---
**Author:** ![Soulcaster2k](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@Soulcaster2k](https://community.gemsofwar.com/u/Soulcaster2k)\ **Post date:** [April 28, 2019, 2:29pm UTC](https://community.gemsofwar.com/t/fixed-invasion-reward-not-received-intrim-iii-all-12-levels-cleared/54418/4 "2019-04-28T14:29:53Z")
Hello @Cyrup, Thank you for taking care of this very promptly. Everything is fixed within 72hrs. please help me to close this bug report. Best regards, ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [April 29, 2019, 5:29am UTC](https://community.gemsofwar.com/t/fixed-invasion-reward-not-received-intrim-iii-all-12-levels-cleared/54418/5 "2019-04-29T05:29:36Z")
I can see your ticket is solved, I’ll close this thread for you! 🙂 ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [April 29, 2019, 5:29am UTC](https://community.gemsofwar.com/t/fixed-invasion-reward-not-received-intrim-iii-all-12-levels-cleared/54418/6 "2019-04-29T05:29:39Z")