# (Fixed) Guild Task No Reward - I have not changed guilds **URL:** \ **Category:** Bug Reports\ **Created:** [April 22, 2019, 8:19am UTC](https://community.gemsofwar.com/t/fixed-guild-task-no-reward-i-have-not-changed-guilds/54390 "2019-04-22T08:19:27Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Lanny](https://avatars.discourse-cdn.com/v4/letter/l/cc9497/32.png) [@Lanny](https://community.gemsofwar.com/u/Lanny)\ **Post date:** [April 22, 2019, 8:19am UTC](https://community.gemsofwar.com/t/fixed-guild-task-no-reward-i-have-not-changed-guilds/54390/1 "2019-04-22T08:19:27Z")
**Platform, device version and operating system:** Steam/PC **Screenshot or image:** ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/8/f8ef5fdaf1dcabeb2a077f546b1e2c016b3b3654.jpeg) **What you were expecting to happen, and what actually happened:** _This is simply what you were trying to do and what happened instead. Example:_ _‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_ This bug occurred a couple years ago as well. A few others in my guild experienced it at reset today too. I expected to just collect mail for the guild tasks that were completed but received this message in mail. I’ve been in the same guild for almost two years. I am not sure if any rewards were lost because of this issue. **How often does this happen? When did it begin happening?** _Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?_ Appears to have happened at reset today. **Steps to make it happen again** _Sometimes there are certain steps that can lead to a problem that may not be obvious!_ _Example: I lose once in the Arena._ _I then exit to the world map._ _I then tap on Broken Spire on the map and then tap Arena._ _Broken Spire’s quest loads instead of the Arena_ I’ve only seen it just now so I do not know if it will happen again when another guild task is completed. ---
**Author:** ![Tomara](https://avatars.discourse-cdn.com/v4/letter/t/a8b319/32.png) [@Tomara](https://community.gemsofwar.com/u/Tomara)\ **Post date:** [April 22, 2019, 2:25pm UTC](https://community.gemsofwar.com/t/fixed-guild-task-no-reward-i-have-not-changed-guilds/54390/2 "2019-04-22T14:25:21Z")
Have the same issue. ---
**Author:** ![Xsfx](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/xsfx/32/47037_2.png) [@Xsfx](https://community.gemsofwar.com/u/Xsfx)\ **Post date:** [April 22, 2019, 5:40pm UTC](https://community.gemsofwar.com/t/fixed-guild-task-no-reward-i-have-not-changed-guilds/54390/3 "2019-04-22T17:40:02Z")
I had similar reset problem. If you are doing a delve at week reset, then do pvp for Tier rewards, you get nothing. No tier rewards. Reset!Reset!Reset! at…wait for it…Reset! I have learned reset will solve many problems, there is an effect in computing called cleanup. Memory is grabbed and released, problem is it isn’t neat. If you need a bigger memory piece, it grabs somewhere else. Too many of these somewhere elses’ cause memory fragments that cannot be used, and, after a while, choke an app. When an app is reloaded, it starts with all those pieces collected back as a memory block. I think they should put “Did you restart?” in the bug form. 😛 ---
**Author:** ![Tomara](https://avatars.discourse-cdn.com/v4/letter/t/a8b319/32.png) [@Tomara](https://community.gemsofwar.com/u/Tomara)\ **Post date:** [April 22, 2019, 10:15pm UTC](https://community.gemsofwar.com/t/fixed-guild-task-no-reward-i-have-not-changed-guilds/54390/4 "2019-04-22T22:15:33Z")
![Screenshot_20190423-002250](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/7/d7685386f3cb025b498911636156604651c8a6ef.png) ---
**Author:** ![Hoop](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hoop/32/34118_2.png) [@Hoop](https://community.gemsofwar.com/u/Hoop)\ **Post date:** [April 23, 2019, 1:54am UTC](https://community.gemsofwar.com/t/fixed-guild-task-no-reward-i-have-not-changed-guilds/54390/5 "2019-04-23T01:54:44Z")
I learned it is from 2 people completing tasks at same time. You will still get all rewards ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [May 1, 2019, 7:00am UTC](https://community.gemsofwar.com/t/fixed-guild-task-no-reward-i-have-not-changed-guilds/54390/6 "2019-05-01T07:00:44Z")
Hey this issue has been fixed now so you shouldn’t get it any more. ---
**Author:** ![Julli-of-North](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/julli-of-north/32/91083_2.png) [@Julli-of-North](https://community.gemsofwar.com/u/Julli-of-North)\ **Post date:** [May 2, 2019, 4:06am UTC](https://community.gemsofwar.com/t/fixed-guild-task-no-reward-i-have-not-changed-guilds/54390/7 "2019-05-02T04:06:46Z")
So… Another bug on mail system. Only got mail about guild tasks (LTs) after i donated some gold. Happened couple times today. Anything to do with the fix?