# \[Fixed\] Depths of Sin cant unlock

**URL:** <https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167>\
**Category:** Bug Reports\
**Created:** [May 1, 2020, 7:11am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167 "2020-05-01T07:11:53Z")\
**Posts on this page:** 20\
**Page:** 1

<div class="post-metadata">

**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\
**Post date:** [May 1, 2020, 7:11am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/1 "2020-05-01T07:11:53Z")

</div>

**Platform, device version and operating system:**  
PC

**Screenshot or image:**

 ![GemsOfWar_v29k7abFr5](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/b/8b3c619bdcd9e9dd5fa9c2310f84812ff2ae5ff2.jpeg)

**What you were expecting to happen, and what actually happened:**  
I unlock new delve and do things to it. Dirty things…

**How often does this happen? When did it begin happening?**  
For last 11 min I assume.

**Steps to make it happen again**  
Go to finish the quests

---

<div class="post-metadata">

**Author:** ![Faalbaard](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@Faalbaard](https://community.gemsofwar.com/u/Faalbaard)\
**Post date:** [May 1, 2020, 7:13am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/2 "2020-05-01T07:13:53Z")

</div>

Same glitch on Xbox, the random numbers and letters after "CLIFFY- " keep changing

---

<div class="post-metadata">

**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\
**Post date:** [May 1, 2020, 7:14am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/3 "2020-05-01T07:14:53Z")

</div>

Its basically unlocked in the event.

But I cant get any troops or anything from the actual faction

 ![GemsOfWar_qCZrucPLDI](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/3/3/335f51020429abc62e8e8ad0f6f62d0a2cb7e59c.jpeg) ![GemsOfWar_pQ4T69fry3](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/5/c/5c50dd76139f030955e5405cf02c6cac7d20e12d.jpeg)

---

<div class="post-metadata">

**Author:** ![Faalbaard](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@Faalbaard](https://community.gemsofwar.com/u/Faalbaard)\
**Post date:** [May 1, 2020, 7:14am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/4 "2020-05-01T07:14:55Z")

</div>

I was so ready to take this baby to 500 ;(

---

<div class="post-metadata">

**Author:** ![IbstockMafia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibstockmafia/32/74600_2.png) [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\
**Post date:** [May 1, 2020, 7:15am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/5 "2020-05-01T07:15:19Z")

</div>

Same here also, go to unlock and have to keep restarting the game on xbox.

---

<div class="post-metadata">

**Author:** ![Redi1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redi1/32/63215_2.png) [@Redi1](https://community.gemsofwar.com/u/Redi1)\
**Post date:** [May 1, 2020, 7:16am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/6 "2020-05-01T07:16:53Z")

</div>

Same. Playing on PC.

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/c/b/cbdf9d54350e208fee30a14cc2edb7a6735985c6.jpeg)

---

<div class="post-metadata">

**Author:** ![Saltypatra](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/saltypatra/32/59750_2.png) [@Saltypatra](https://community.gemsofwar.com/u/Saltypatra)\
**Post date:** [May 1, 2020, 7:18am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/7 "2020-05-01T07:18:35Z")

</div>

Hello team, have you tried resetting your device since getting this error message? Let me know, and I’ll pass on the info.

---

<div class="post-metadata">

**Author:** ![Faalbaard](https://avatars.discourse-cdn.com/v4/letter/f/b5ac83/32.png) [@Faalbaard](https://community.gemsofwar.com/u/Faalbaard)\
**Post date:** [May 1, 2020, 7:19am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/8 "2020-05-01T07:19:05Z")

</div>

7 reboots on Xbox now

Including a hard reset of my x1

---

<div class="post-metadata">

**Author:** ![Smash](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/smash/32/5574_2.png) [@Smash](https://community.gemsofwar.com/u/Smash)\
**Post date:** [May 1, 2020, 7:19am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/9 "2020-05-01T07:19:21Z")

</div>

Just restarted the client on PC.

Will try on Android as well

EDIT

Android show same issue

---

<div class="post-metadata">

**Author:** ![Redi1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redi1/32/63215_2.png) [@Redi1](https://community.gemsofwar.com/u/Redi1)\
**Post date:** [May 1, 2020, 7:21am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/10 "2020-05-01T07:21:02Z")

</div>

Same issue after restarting

---

<div class="post-metadata">

**Author:** ![Tydda](https://avatars.discourse-cdn.com/v4/letter/t/50afbb/32.png) [@Tydda](https://community.gemsofwar.com/u/Tydda)\
**Post date:** [May 1, 2020, 7:21am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/11 "2020-05-01T07:21:38Z")

</div>

We have same problem on Xbox @Saltypatra

---

<div class="post-metadata">

**Author:** ![OMFGorgeous](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/omfgorgeous/32/50031_2.png) [@OMFGorgeous](https://community.gemsofwar.com/u/OMFGorgeous)\
**Post date:** [May 1, 2020, 7:22am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/12 "2020-05-01T07:22:02Z")

</div>

Same issue on PS4, even after restarting.

---

<div class="post-metadata">

**Author:** ![SusanF](https://avatars.discourse-cdn.com/v4/letter/s/bcef8e/32.png) [@SusanF](https://community.gemsofwar.com/u/SusanF)\
**Post date:** [May 1, 2020, 7:24am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/13 "2020-05-01T07:24:56Z")

</div>

Same issue on iOS ☹

---

<div class="post-metadata">

**Author:** ![Redi1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/redi1/32/63215_2.png) [@Redi1](https://community.gemsofwar.com/u/Redi1)\
**Post date:** [May 1, 2020, 7:28am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/14 "2020-05-01T07:28:40Z")

</div>

![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/6/d6115dba3115bfbbf1fe89d917136b8eaaa10f20.jpeg)

You can apparently still play the Faction Assault. Just at hoard level 1 and Quality 1.

---

<div class="post-metadata">

**Author:** ![anhlong1122](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/anhlong1122/32/63110_2.png) [@anhlong1122](https://community.gemsofwar.com/u/anhlong1122)\
**Post date:** [May 1, 2020, 7:30am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/15 "2020-05-01T07:30:15Z")

</div>

But as something as old as quests are buggy, I cant trust the delves is bug free

---

<div class="post-metadata">

**Author:** ![FREDDY](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/freddy/32/63726_2.png) [@FREDDY](https://community.gemsofwar.com/u/FREDDY)\
**Post date:** [May 1, 2020, 7:30am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/16 "2020-05-01T07:30:19Z")

</div>

I’ll make the call- we dont like CLIFFY; 505

---

<div class="post-metadata">

**Author:** ![MagiBelgr](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@MagiBelgr](https://community.gemsofwar.com/u/MagiBelgr)\
**Post date:** [May 1, 2020, 7:32am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/17 "2020-05-01T07:32:36Z")

</div>

Confirmed - restart doesn’t help on iOs

---

<div class="post-metadata">

**Author:** ![dheilghas5127](https://avatars.discourse-cdn.com/v4/letter/d/b38774/32.png) [@dheilghas5127](https://community.gemsofwar.com/u/dheilghas5127)\
**Post date:** [May 1, 2020, 7:33am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/18 "2020-05-01T07:33:53Z")

</div>

I’m restarting my android to see if that fixes the CLIFFY issue

---

<div class="post-metadata">

**Author:** ![SenileElf](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@SenileElf](https://community.gemsofwar.com/u/SenileElf)\
**Post date:** [May 1, 2020, 7:34am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/19 "2020-05-01T07:34:06Z")

</div>

Reinstalled game on Xbox1 and that didn’t work either…

---

<div class="post-metadata">

**Author:** ![Pallidio](https://avatars.discourse-cdn.com/v4/letter/p/f14d63/32.png) [@Pallidio](https://community.gemsofwar.com/u/Pallidio)\
**Post date:** [May 1, 2020, 7:37am UTC](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167/20 "2020-05-01T07:37:37Z")

</div>

Same issue on my pixel too.

 ![Screenshot_20200501-002224](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/b/9/b94f64ce52dab27529eb8dcf65fd66fae1ba4e27.jpeg)

[Next page](https://community.gemsofwar.com/t/fixed-depths-of-sin-cant-unlock/63167.md?page=2)
