# \[Fixed & Compensated\] Missing/wrong campaign rewards on Switch (again) **URL:** \ **Category:** Bug Reports\ **Created:** [July 25, 2022, 7:35am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239 "2022-07-25T07:35:27Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![CaptainAwesome](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/captainawesome/32/74890_2.png) [@CaptainAwesome](https://community.gemsofwar.com/u/CaptainAwesome)\ **Post date:** [July 25, 2022, 7:35am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/1 "2022-07-25T07:35:27Z")
**Platform, device version and operating system:** Switch **What you were expecting to happen, and what actually happened:** No Pet, No Weapon, No Troops for Elite Pass ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [July 25, 2022, 8:08am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/2 "2022-07-25T08:08:26Z")
We’re very sorry for this. It will be fixed within 48 hours. I’ve made a Known Issue article here on the help center: [https://gemsofwar.zendesk.com/hc/en-us/articles/5200640033167](https://gemsofwar.zendesk.com/hc/en-us/articles/5200640033167) ---
**Author:** ![Herve](https://avatars.discourse-cdn.com/v4/letter/h/2acd7d/32.png) [@Herve](https://community.gemsofwar.com/u/Herve)\ **Post date:** [July 25, 2022, 9:47am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/3 "2022-07-25T09:47:39Z")
And there is no artefact bonus level 1… ---
**Author:** ![CaptainAwesome](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/captainawesome/32/74890_2.png) [@CaptainAwesome](https://community.gemsofwar.com/u/CaptainAwesome)\ **Post date:** [July 25, 2022, 11:01am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/4 "2022-07-25T11:01:07Z")
For me the bonus works… Maybe restartin the game will fix it ---
**Author:** ![Herve](https://avatars.discourse-cdn.com/v4/letter/h/2acd7d/32.png) [@Herve](https://community.gemsofwar.com/u/Herve)\ **Post date:** [July 25, 2022, 11:45am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/5 "2022-07-25T11:45:36Z")
It’s ok! I forgot my rewards… ---
**Author:** ![KANNA-CHAN](https://avatars.discourse-cdn.com/v4/letter/k/eb9ed0/32.png) [@KANNA-CHAN](https://community.gemsofwar.com/u/KANNA-CHAN)\ **Post date:** [July 25, 2022, 3:38pm UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/6 "2022-07-25T15:38:30Z")
its ok, with the amount of glitched event we had on nintendo switch since january it doesnt bother as much anymore 😅 no offence ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [July 26, 2022, 8:00am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/7 "2022-07-26T08:00:23Z")
Hey just an update: We’ve fixed this in the Campaign so anyone who hadn’t earned those Rewards yet will now earn the correct ones. For everyone who had already earned those Campaign levels before the fix went out today, we are still working on fixing up your items for you. I’ll update you again when that is done! ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [July 28, 2022, 8:50am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/8 "2022-07-28T08:50:56Z")
Hey folks, Just a note that unfortunately fixing the incorrect rewards for players who already earned them is taking longer than we initially anticipated but we are still on the case and I will post an update when I have one both here and in the [Known Issue](https://gemsofwar.zendesk.com/hc/en-us/articles/5200640033167) article for this issue. Thanks for your patience! ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [July 29, 2022, 8:34am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/9 "2022-07-29T08:34:31Z")
Another update! Unfortunately (or fortunately, depending on how you’re looking at it) the weekend is upon us. I spoke to the team though and we should be able to address the rewards early next week as long as there’s no technical hiccups 🙂 Have a great weekend folks! ---
**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\ **Post date:** [August 5, 2022, 12:22am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/10 "2022-08-05T00:22:52Z")
Hey Folks, the missing items were sent to those affected on Monday Aussie time. Sorry for taking so long to get back to you here, I was wiped out with the flu so off work. ---
**Author:** ![Madd\_Hurricane](https://avatars.discourse-cdn.com/v4/letter/m/49beb7/32.png) [@Madd\_Hurricane](https://community.gemsofwar.com/u/Madd_Hurricane)\ **Post date:** [August 5, 2022, 12:49am UTC](https://community.gemsofwar.com/t/fixed-compensated-missing-wrong-campaign-rewards-on-switch-again/76239/11 "2022-08-05T00:49:09Z")
Sorry to hear you’ve been sick @Kafka. I hope you’re feeling better now.