# \[Fixed\] Cliffy Error on "Upgrade Offer"

**URL:** <https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318>\
**Category:** Bug Reports\
**Created:** [November 4, 2024, 7:30am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318 "2024-11-04T07:30:35Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Darklord1](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Darklord1](https://community.gemsofwar.com/u/Darklord1)\
**Post date:** [November 4, 2024, 10:38am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/21 "2024-11-04T10:38:00Z")

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Umm, the other 🐘 in the room.  
November calendar has the 5th as a Studio Holiday. !!!  
Just to make people feel better!

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**Author:** ![IbstockMafia](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ibstockmafia/32/74600_2.png) [@IbstockMafia](https://community.gemsofwar.com/u/IbstockMafia)\
**Post date:** [November 4, 2024, 10:39am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/22 "2024-11-04T10:39:54Z")

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We only have to wait 24 hours and the problem fixes itself when the offer runs down 🤣

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**Author:** ![esslee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esslee/32/103072_2.png) [@esslee](https://community.gemsofwar.com/u/esslee)\
**Post date:** [November 4, 2024, 10:49am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/23 "2024-11-04T10:49:59Z")

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I can’t get in to the game AT ALL now !!

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**Author:** ![Fourdottwoone](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/fourdottwoone/32/66655_2.png) [@Fourdottwoone](https://community.gemsofwar.com/u/Fourdottwoone)\
**Post date:** [November 4, 2024, 11:01am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/24 "2024-11-04T11:01:44Z")

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> [@IbstockMafia](#):
>
> We only have to wait 24 hours and the problem fixes itself when the offer runs down

Now I wonder if this is only broken for this upgrade specific offer or if something changed to make any upgrade offer run into the same issue. 🤔

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**Author:** ![Namour](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/namour/32/2957_2.png) [@Namour](https://community.gemsofwar.com/u/Namour)\
**Post date:** [November 4, 2024, 11:21am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/25 "2024-11-04T11:21:12Z")

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> [@Darklord1](#):
>
> November calendar has the 5th as a Studio Holiday.

People in Melbourne watch horses run in a circle on the first Tuesday in November….

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**Author:** ![SNAPE](https://avatars.discourse-cdn.com/v4/letter/s/67e7ee/32.png) [@SNAPE](https://community.gemsofwar.com/u/SNAPE)\
**Post date:** [November 4, 2024, 11:26am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/26 "2024-11-04T11:26:29Z")

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Also happening on Xbox Series. I avoid clicking on it, then it pops up anyway when I get back to the menu screen and crashes.

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**Author:** ![STUB](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/stub/32/74879_2.png) [@STUB](https://community.gemsofwar.com/u/STUB)\
**Post date:** [November 4, 2024, 11:40am UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/27 "2024-11-04T11:40:39Z")

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Kudos for replacing the PvP shop error with the old cliffy error…and making Pvp totally unplayable…

 ![Screenshot_20241104-102259](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/a/8a26e26e1d570b49e00c64b9c5a08d226e3a6bfd.jpeg)

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**Author:** ![Tresk](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/tresk/32/98004_2.png) [@Tresk](https://community.gemsofwar.com/u/Tresk)\
**Post date:** [November 4, 2024, 12:06pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/28 "2024-11-04T12:06:28Z")

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Same (PC/Steam)  
Although, the real bug is that it says $30 value. lol

 ![cliffy](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/7/771e7381dd17c140d21372b065959d0d13f5b095.jpeg)

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**Author:** ![Foerick](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/foerick/32/99601_2.png) [@Foerick](https://community.gemsofwar.com/u/Foerick)\
**Post date:** [November 4, 2024, 12:58pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/29 "2024-11-04T12:58:58Z")

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> [@Fourdottwoone](#):
>
> Now I wonder if this is only broken for this upgrade specific offer or if something changed to make any upgrade offer run into the same issue. 🤔

Previous to reset I got Obsidius from a LT, the upgrade offer still has 10 hours to go and I’m not getting the error on it. So it seems to either be just Dragonknight Amira atm.

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**Author:** ![Worm](https://avatars.discourse-cdn.com/v4/letter/w/dc4da7/32.png) [@Worm](https://community.gemsofwar.com/u/Worm)\
**Post date:** [November 4, 2024, 1:44pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/30 "2024-11-04T13:44:15Z")

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I bet it’s a new offer, buy it or restart the game. Genius marketing if you ask me 😛

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**Author:** ![Darklord1](https://avatars.discourse-cdn.com/v4/letter/d/ea5d25/32.png) [@Darklord1](https://community.gemsofwar.com/u/Darklord1)\
**Post date:** [November 4, 2024, 2:03pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/31 "2024-11-04T14:03:27Z")

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Imagine if out of sheer frustration you relent and buy the stupid offer to get rid of the error and it still errors!

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**Author:** ![AMT](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/amt/32/56829_2.png) [@AMT](https://community.gemsofwar.com/u/AMT)\
**Post date:** [November 4, 2024, 2:13pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/32 "2024-11-04T14:13:13Z")

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![Screenshot_20241104-221016609](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/d/d/dd3858e589efa86cbc504417cc685308544593a5.jpeg)

“enjoy this copy” 🤐

Once again, I must thank the Forum for the information required to dodge an IP2 bug while being able to warn guildies too (i.e. do not collect this mail)  
🙏 🖖

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**Author:** ![SpaceOddity](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/spaceoddity/32/22898_2.png) [@SpaceOddity](https://community.gemsofwar.com/u/SpaceOddity)\
**Post date:** [November 4, 2024, 2:15pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/33 "2024-11-04T14:15:20Z")

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Actually, the rather karmic situation is that you can’t buy it even if you wanted to. It bugs out before that. 🤣

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**Author:** ![Zuul-Emo](https://avatars.discourse-cdn.com/v4/letter/z/67e7ee/32.png) [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\
**Post date:** [November 4, 2024, 2:21pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/34 "2024-11-04T14:21:04Z")

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Tested clicking on the upgrade offer (immediate cliffy), clicking on other offers (no cliffy) and exiting various modes (always upgrade offer popup, triggering cliffy) and it’s definitely linked to the new troop. Presumably something to do with the troop not being available in game other than the free copy, meaning the game looks for the troop, fails to find it and freaks out, throwing an error in our faces and collapsing in tears, meaning we need to restart it.

Worth pointing out that this means nobody can get the upgrade offer if they wanted it, so players will miss out and need compensating, as well as the general compensation for the game being broken.

Also, the upgrade offer lasts like another 17 hours for me, so once that ends, the bug might go away for now, but it’s making the game almost impossible to play in the meantime. Anyone who hasn’t claimed the troop yet might consider waiting to do so, but unless they rush out a fix, you’ll just be getting the bug later instead.

Guess it was to be expected that the 10th anniversary celebrations would have a special 10th anniversary bug to help celebrate all the other bugs we’ve suffered through, over the years. 🙄

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<div class="post-metadata">

**Author:** ![Zuul-Emo](https://avatars.discourse-cdn.com/v4/letter/z/67e7ee/32.png) [@Zuul-Emo](https://community.gemsofwar.com/u/Zuul-Emo)\
**Post date:** [November 4, 2024, 2:24pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/35 "2024-11-04T14:24:22Z")

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Managed a partial “fix” by opening the “weapon offer” I have, since I bought the event weapon. I exited the battle I was playing and quickly opened the weapon offer, then waited a second and exited it. No popup offer, and no cliffy.  
Not a great fix, and it’s not gonna work for everything, but it’s better then nothing, I guess.

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**Author:** ![Vorlon](https://avatars.discourse-cdn.com/v4/letter/v/977dab/32.png) [@Vorlon](https://community.gemsofwar.com/u/Vorlon)\
**Post date:** [November 4, 2024, 2:27pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/36 "2024-11-04T14:27:36Z")

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I handily avoided the problem by not claiming the new troop yet.

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<div class="post-metadata">

**Author:** ![esslee](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/esslee/32/103072_2.png) [@esslee](https://community.gemsofwar.com/u/esslee)\
**Post date:** [November 4, 2024, 2:31pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/37 "2024-11-04T14:31:10Z")

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I am currently avoiding the problem on iPad thus

 ![IMG_4165](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/8/2868ee4d755411743231e9ea3719027aaed3189b.jpeg)

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<div class="post-metadata">

**Author:** ![mgmt](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/mgmt/32/102258_2.png) [@mgmt](https://community.gemsofwar.com/u/mgmt)\
**Post date:** [November 4, 2024, 2:55pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/38 "2024-11-04T14:55:21Z")

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Disgraceful. Guess they’ve chosen to “celebrate” 10 years by squandering every last tenuous thread of goodwill that may have remained in their playerbase.

Bad enough that the anniversary has become just an excuse to try and wring us for cash, now they can’t even test their abysmal offers before they wreck the game.

Good show devs.

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**Author:** ![KingFreak](https://avatars.discourse-cdn.com/v4/letter/k/57b2e6/32.png) [@KingFreak](https://community.gemsofwar.com/u/KingFreak)\
**Post date:** [November 4, 2024, 5:29pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/41 "2024-11-04T17:29:59Z")

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Same thing happening to me on PlayStation, such an extremely easily avoidable bug and yet they Overlook it. Someone please fix this.

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**Author:** ![Pim](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/pim/32/72203_2.png) [@Pim](https://community.gemsofwar.com/u/Pim)\
**Post date:** [November 4, 2024, 5:38pm UTC](https://community.gemsofwar.com/t/fixed-cliffy-error-on-upgrade-offer/86318/42 "2024-11-04T17:38:22Z")

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@Kafka @Jeto @Bramble anyone?

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