# (Fixed) Alerts are not received for Pet Rescues and Tributes **URL:** \ **Category:** Bug Reports\ **Created:** [December 11, 2018, 9:29pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909 "2018-12-11T21:29:02Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [December 11, 2018, 9:29pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/1 "2018-12-11T21:29:02Z")
**Platform, device version and operating system:** Android S9+ **Screenshot or image:** N/A **What you were expecting to happen, and what actually happened:** Notifications for pet alerts and tributes haven’t worked for at least 2 hours prior to this post. ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [December 11, 2018, 9:47pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/2 "2018-12-11T21:47:56Z")
My tribute was available at least 20 minutes ago. I just now got an alert for it. ![Screenshot_20181211-154513](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/2/72ba36b5ceb5167b6269572867f7278887d94035.jpeg) Despite me already collecting it 20 minutes prior. ---
**Author:** ![jzg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jzg/32/53451_2.png) [@jzg](https://community.gemsofwar.com/u/jzg)\ **Post date:** [December 11, 2018, 9:53pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/3 "2018-12-11T21:53:32Z")
Same here, probably for 4 or 5 hours now ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [December 11, 2018, 10:03pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/4 "2018-12-11T22:03:18Z")
Hey @awryan I’m just changing your title so it’s more helpful to us and others looking for help in bug reports. Can you please confirm if you have force quit and restarted the game since this issue started? Please also let me know what the notification settings are for Gems of War in your Android? @jzg what is your platform? ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [December 11, 2018, 10:06pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/5 "2018-12-11T22:06:21Z")
> [@Cyrup](#): > > Can you please confirm if you have force quit and restarted the game since this issue started? Please also let me know what the notification settings are for Gems of War in your Android? Just did a force quit. ![Screenshot_20181211-160515](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/0/9/09ebc6c4fe680da5d9a2b42c7eca820c8cfc047d.jpeg) ![Screenshot_20181211-162542_Settings](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/1/2/126c1dca371e976751697708e97c6d2958d84e93.jpeg) Will let you know in 16 minutes if I get alerted for my tribute. Also, a mix bag of PC and mobile players. ![Screenshot_20181211-160650_Discord](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/e/c/ec2f2e5498de227199c0c9d858359e3d3e49bfc6.jpeg) ---
**Author:** ![awryan](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/awryan/32/74650_2.png) [@awryan](https://community.gemsofwar.com/u/awryan)\ **Post date:** [December 11, 2018, 10:24pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/6 "2018-12-11T22:24:23Z")
No alert @Cyrup even after the forced restart. ![Screenshot_20181211-162318](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/a/f/af09aaf9e35311e8232b428742f12cbcb451f5c7.jpeg) ---
**Author:** ![jzg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jzg/32/53451_2.png) [@jzg](https://community.gemsofwar.com/u/jzg)\ **Post date:** [December 11, 2018, 10:33pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/7 "2018-12-11T22:33:24Z")
Android 7.0 for me. They were working fine both on my phone and on windows, then they started being late more and more every hour ---
**Author:** ![slunkwolf](https://avatars.discourse-cdn.com/v4/letter/s/65b543/32.png) [@slunkwolf](https://community.gemsofwar.com/u/slunkwolf)\ **Post date:** [December 11, 2018, 10:41pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/8 "2018-12-11T22:41:07Z")
Same thing for me both on phone (Samsung S8+) and on pc. At first always on time, then late for about 30 mins and now nothing ---
**Author:** ![jzg](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jzg/32/53451_2.png) [@jzg](https://community.gemsofwar.com/u/jzg)\ **Post date:** [December 11, 2018, 10:47pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/9 "2018-12-11T22:47:20Z")
And just now I got a tribute notification both on my phone and on pc at the same time but there is no tribute to collect. That’s probably for the last hour, but around 50 minutes late or so ---
**Author:** ![Razzagor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/razzagor/32/50037_2.png) [@Razzagor](https://community.gemsofwar.com/u/Razzagor)\ **Post date:** [December 11, 2018, 11:05pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/10 "2018-12-11T23:05:01Z")
Maybe all alerts are ruled by the RNG now? 💀 ---
**Author:** ![HugeOgre](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hugeogre/32/72202_2.png) [@HugeOgre](https://community.gemsofwar.com/u/HugeOgre)\ **Post date:** [December 11, 2018, 11:24pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/11 "2018-12-11T23:24:32Z")
my alerts on Mobile Android 7.0 for specifically the Tribute do not come at a time that is related when the tribute is actually available. i will try to track this going forward to see if its off by a set amount or coming at non hour intervals from collecting. ---
**Author:** ![Haddix](https://avatars.discourse-cdn.com/v4/letter/h/45deac/32.png) [@Haddix](https://community.gemsofwar.com/u/Haddix)\ **Post date:** [December 12, 2018, 12:15am UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/12 "2018-12-12T00:15:04Z")
My alerts are a mess as well… I’m on a new pixel 3 (android 9 - Pie) and my alerts are a disaster. I get alerts hours later or just now I got 3 alerts in less than 2 minutes for tributes which I had just collected about 5 minutes prior. I haven’t gotten an alert for a pet rescue that was within the one hour window which is pretty frustrating. I have forced restart and rebooted as well. ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [December 12, 2018, 4:27am UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/13 "2018-12-12T04:27:02Z")
Hi everyone, this issue should now be resolved, please force quit and reopen your game to fix this. Thank you for your help @awryan ---
**Author:** ![HugeOgre](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hugeogre/32/72202_2.png) [@HugeOgre](https://community.gemsofwar.com/u/HugeOgre)\ **Post date:** [December 12, 2018, 11:18pm UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/14 "2018-12-12T23:18:03Z")
Thanks @Cyrup. i can confirm my last 2 Tribute notifications happened when a tribute was actually available 🙂. this is an amazing new feature! ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [December 13, 2018, 4:13am UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/15 "2018-12-13T04:13:21Z")
Fantastic! 😃 🎊 ---
**Author:** ![Cyrup](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/cyrup/32/50181_2.png) [@Cyrup](https://community.gemsofwar.com/u/Cyrup)\ **Post date:** [December 13, 2018, 4:13am UTC](https://community.gemsofwar.com/t/fixed-alerts-are-not-received-for-pet-rescues-and-tributes/49909/16 "2018-12-13T04:13:34Z")