# \[Fix Released\] Missing Troops since 7.2 update

**URL:** https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913
**Category:** Bug Reports
**Created:** [October 25, 2023, 12:53am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913 "2023-10-25T00:53:56Z")
**Posts on this page:** 20
**Page:** 1

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### Author: ![KINGOLLIE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kingollie/32/74564_2.png) [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)
#### Post date: [October 25, 2023, 12:53am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/1 "2023-10-25T00:53:56Z")

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**Platform, device version and operating system:**  
PS5  
**Screenshot or image:**

 ![IMG_3545](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/f/7/f7de786cb7daf757d7852318d8aee91ddfa73f13.jpeg)  
 ![IMG_3546](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/4/5/4542a171c60f4e2eecd6b2c7e82cd5aeb60491d2.jpeg)

**What you were expecting to happen, and what actually happened:**  
I had every troop in the game and now i am missing the below troops.

Astral Spirit  
Doom of Ice  
Ice Golem  
Sea Witch

**How often does this happen? When did it begin happening?**  
Once you update to 7.2

**Steps to make it happen again**  
Update to 7.2 then click on your troop collection and filter on Unowned.

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### Author: ![HounganAtLarge](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hounganatlarge/32/28697_2.png) [@HounganAtLarge](https://community.gemsofwar.com/u/HounganAtLarge)
#### Post date: [October 25, 2023, 12:58am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/2 "2023-10-25T00:58:38Z")

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Same thing happened to me. Logged out & back in & the missing troops were back. Now, i have to go see if they lost elite levels or not…

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### Author: ![MysticWeirdo](https://avatars.discourse-cdn.com/v4/letter/m/3ab097/32.png) [@MysticWeirdo](https://community.gemsofwar.com/u/MysticWeirdo)
#### Post date: [October 25, 2023, 1:03am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/3 "2023-10-25T01:03:07Z")

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I just needed to scroll through the owned troops, and leave an reenter the collection

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### Author: ![KINGOLLIE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kingollie/32/74564_2.png) [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)
#### Post date: [October 25, 2023, 1:31am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/4 "2023-10-25T01:31:50Z")

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I have gone back into my troops and i am now missing more than before. The number of troops i am missing keeps increasing and changing.

@Jeto please have this fixed immediately because soon i wont have any troops left to play with. This is just crazy.

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### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [October 25, 2023, 1:35am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/5 "2023-10-25T01:35:58Z")

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@KINGOLLIE and anyone else who is missing troops, have you **completely force closed** Gems of War and relaunched?

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### Author: ![KINGOLLIE](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kingollie/32/74564_2.png) [@KINGOLLIE](https://community.gemsofwar.com/u/KINGOLLIE)
#### Post date: [October 25, 2023, 1:52am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/6 "2023-10-25T01:52:23Z")

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Thanks @Jeto  
Re-starting the game fixed the missing troops for me.

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### Author: ![Lucien](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lucien/32/75325_2.png) [@Lucien](https://community.gemsofwar.com/u/Lucien)
#### Post date: [October 25, 2023, 1:53am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/7 "2023-10-25T01:53:13Z")

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but then it re-occurs

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### Author: ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)
#### Post date: [October 25, 2023, 1:56am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/8 "2023-10-25T01:56:29Z")

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yup… missing again

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<div class="post-metadata">

### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [October 25, 2023, 1:57am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/9 "2023-10-25T01:57:33Z")

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We are investigating still!  
Just quickly, does anyone’s filter change or appear differently in their troop menu when this occurs?

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### Author: ![Lucien](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lucien/32/75325_2.png) [@Lucien](https://community.gemsofwar.com/u/Lucien)
#### Post date: [October 25, 2023, 1:59am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/10 "2023-10-25T01:59:05Z")

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no, apart from setting unowned no filter change. the more games you play befor closing the game the more appear in unowned

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### Author: ![Boris](https://avatars.discourse-cdn.com/v4/letter/b/74df32/32.png) [@Boris](https://community.gemsofwar.com/u/Boris)
#### Post date: [October 25, 2023, 2:03am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/11 "2023-10-25T02:03:51Z")

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The troops that show up as unowned for me are the troops I have fought against, and only the troops I have fought against. I just did some PvP, and as far as I can see I no longer own any of the troops that were on any of the opposing teams. When I reset the troops go back to being owned.

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### Author: ![Mattes](https://avatars.discourse-cdn.com/v4/letter/m/4da419/32.png) [@Mattes](https://community.gemsofwar.com/u/Mattes)
#### Post date: [October 25, 2023, 2:05am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/12 "2023-10-25T02:05:10Z")

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I think every troop you defeat ends up there.

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### Author: ![Lucien](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lucien/32/75325_2.png) [@Lucien](https://community.gemsofwar.com/u/Lucien)
#### Post date: [October 25, 2023, 2:05am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/13 "2023-10-25T02:05:15Z")

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really nice observation!

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### Author: ![Hazard1](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hazard1/32/76717_2.png) [@Hazard1](https://community.gemsofwar.com/u/Hazard1)
#### Post date: [October 25, 2023, 2:06am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/14 "2023-10-25T02:06:26Z")

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Haha this is funny. Play against a team which has Zuul’Goth. Kill Zuul’Goth. Now you can’t use Zuul’Goth either because he is dead. Basically working as intended.

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### Author: ![Lucien](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/lucien/32/75325_2.png) [@Lucien](https://community.gemsofwar.com/u/Lucien)
#### Post date: [October 25, 2023, 2:06am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/15 "2023-10-25T02:06:50Z")

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perma death for troops confirmed

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<div class="post-metadata">

### Author: ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)
#### Post date: [October 25, 2023, 2:07am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/16 "2023-10-25T02:07:40Z")

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> [@Has anyone checked their troops?](https://community.gemsofwar.com/t/has-anyone-checked-their-troops/81911/14):
>
> @KINGOLLIE and anyone else who is missing troops, have you completely force closed Gems of War and relaunched? (I’ll repost this in the thread too) If so (might take a go or two) and you are still missing troops, please leave your invite code in this existing bug report thread, so reports are all in one place

Invite codes were asked for. Missing troops despite multiple restarts.

KEIKO\_EJPU.

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### Author: ![KeiFlox](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/keiflox/32/76144_2.png) [@KeiFlox](https://community.gemsofwar.com/u/KeiFlox)
#### Post date: [October 25, 2023, 2:13am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/17 "2023-10-25T02:13:50Z")

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I’ll admit, this is a fascinating bug to me. How does this even happen??? Strange to the Nth degree.

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<div class="post-metadata">

### Author: ![Jeto](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jeto/32/101682_2.png) [@Jeto](https://community.gemsofwar.com/u/Jeto)
#### Post date: [October 25, 2023, 2:18am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/18 "2023-10-25T02:18:53Z")

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Outside of the mention of PvP, is this happening across all battles completed?

So even after completing Explore, you are seeing missing troops you encountered - or after completing a Dungeon room?

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### Author: ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)
#### Post date: [October 25, 2023, 2:20am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/19 "2023-10-25T02:20:42Z")

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Yes, even after Explore

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### Author: ![NerdieBirdie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nerdiebirdie/32/103793_2.png) [@NerdieBirdie](https://community.gemsofwar.com/u/NerdieBirdie)
#### Post date: [October 25, 2023, 2:20am UTC](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913/20 "2023-10-25T02:20:47Z")

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I’ve been doing Underspire and I’m losing troops. Haven’t done PvP since the update.

[Next page](https://community.gemsofwar.com/t/fix-released-missing-troops-since-7-2-update/81913.md?page=2)
