# \[Fix Incoming\] Trying to access the campaign menu is causing the game to crash or freeze

**URL:** <https://community.gemsofwar.com/t/fix-incoming-trying-to-access-the-campaign-menu-is-causing-the-game-to-crash-or-freeze/80666>\
**Category:** Bug Reports\
**Created:** [July 28, 2023, 3:23am UTC](https://community.gemsofwar.com/t/fix-incoming-trying-to-access-the-campaign-menu-is-causing-the-game-to-crash-or-freeze/80666 "2023-07-28T03:23:39Z")\
**Posts on this page:** 1\
**Showing post:** 50

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [August 3, 2023, 1:14am UTC](https://community.gemsofwar.com/t/fix-incoming-trying-to-access-the-campaign-menu-is-causing-the-game-to-crash-or-freeze/80666/50 "2023-08-03T01:14:49Z")

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Hi all,

We’re working on sending out stage 1 of the compensation for this issue right now, so you should receive it within a few hours.

This one is a global mail for everyone as an apology for not being able to access the Campaign menu over the weekend.

There will be a stage 2 coming later (I will update you all again once we have started sending this one out). The 2nd part of the comp will only go to players who lost progress on their campaign tasks due to the issue.

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_[View the full topic](https://community.gemsofwar.com/t/fix-incoming-trying-to-access-the-campaign-menu-is-causing-the-game-to-crash-or-freeze/80666)._