# \[Fix incoming\] Flash offer didn't give me Shiny Keys

**URL:** <https://community.gemsofwar.com/t/fix-incoming-flash-offer-didnt-give-me-shiny-keys/80773>\
**Category:** Bug Reports\
**Created:** [August 2, 2023, 2:28pm UTC](https://community.gemsofwar.com/t/fix-incoming-flash-offer-didnt-give-me-shiny-keys/80773 "2023-08-02T14:28:54Z")\
**Posts on this page:** 5\
**Page:** 2

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**Author:** ![Supremesis](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/supremesis/32/24521_2.png) [@Supremesis](https://community.gemsofwar.com/u/Supremesis)\
**Post date:** [August 3, 2023, 9:54pm UTC](https://community.gemsofwar.com/t/fix-incoming-flash-offer-didnt-give-me-shiny-keys/80773/21 "2023-08-03T21:54:49Z")

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Would you need to report or send a ticket about being affected or is that not necessary?

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**Author:** ![Graeme](https://avatars.discourse-cdn.com/v4/letter/g/50afbb/32.png) [@Graeme](https://community.gemsofwar.com/u/Graeme)\
**Post date:** [August 3, 2023, 10:51pm UTC](https://community.gemsofwar.com/t/fix-incoming-flash-offer-didnt-give-me-shiny-keys/80773/22 "2023-08-03T22:51:25Z")

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The article posted by Kafka says they are “working on sending out missing keys to affected players. There is no need to contact support.”

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [August 4, 2023, 12:17am UTC](https://community.gemsofwar.com/t/fix-incoming-flash-offer-didnt-give-me-shiny-keys/80773/23 "2023-08-04T00:17:24Z")

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Just confirming, you don’t need to contact support

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**Author:** ![planchetflaw](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/planchetflaw/32/88939_2.png) [@planchetflaw](https://community.gemsofwar.com/u/planchetflaw)\
**Post date:** [August 4, 2023, 10:28am UTC](https://community.gemsofwar.com/t/fix-incoming-flash-offer-didnt-give-me-shiny-keys/80773/24 "2023-08-04T10:28:42Z")

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Received my 4 keys today along with 50 sorry gems. It also gave 50 VIP Points so I imagine that also didn’t stick with the purchase. Lucky because I didn’t notice that.

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**Author:** ![Kafka](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/kafka/32/33529_2.png) [@Kafka](https://community.gemsofwar.com/u/Kafka)\
**Post date:** [August 7, 2023, 8:40am UTC](https://community.gemsofwar.com/t/fix-incoming-flash-offer-didnt-give-me-shiny-keys/80773/25 "2023-08-07T08:40:42Z")

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Hi all,

Just confirming the fix for this issue has been released today.

Players who purchased the Heroic Booster while the issue was active (02/08/23 17:00 AEST - 03/08/23 11:30 AEST) have been sent the missing Shiny Keys, VIP Points and 50 Gems.

Thank you all again for your patience while we sorted this out

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