# Explore menu freeze \[NEED MORE INFO\]

**URL:** <https://community.gemsofwar.com/t/explore-menu-freeze-need-more-info/67647>\
**Category:** Bug Reports\
**Created:** [December 15, 2020, 4:28am UTC](https://community.gemsofwar.com/t/explore-menu-freeze-need-more-info/67647 "2020-12-15T04:28:31Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Goodly](https://avatars.discourse-cdn.com/v4/letter/g/73ab20/32.png) [@Goodly](https://community.gemsofwar.com/u/Goodly)\
**Post date:** [December 15, 2020, 4:28am UTC](https://community.gemsofwar.com/t/explore-menu-freeze-need-more-info/67647/1 "2020-12-15T04:28:31Z")

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I think this was something Salty and Ozball said was something they couldn’t solve and wanted more bug reports to this issue.

**Platform, device version and operating system:**  
 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/7/e/7e1ccd93a6075edbb6b6a7a93909743814effa8c.png)  
Maybe I can offer more system info in a DM but i’m unsure which are personal computer identifiers rather than version type.

**Screenshot or image:**

 ![image](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/e/6eb7342da519fae1cc675760adb08c368bd50844.jpeg)  
**What you were expecting to happen, and what actually happened:**  
To be able to exit to the map by pressing the X button

**How often does this happen? When did it begin happening?**  
once awhile, maybe 2-5% of the time I exit without completing the explore run

**Steps to make it happen again**  
Exit out of explore after winning a streak of battles without completing the explore run.

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**Author:** ![HugeOgre](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/hugeogre/32/72202_2.png) [@HugeOgre](https://community.gemsofwar.com/u/HugeOgre)\
**Post date:** [December 16, 2020, 6:38am UTC](https://community.gemsofwar.com/t/explore-menu-freeze-need-more-info/67647/2 "2020-12-16T06:38:30Z")

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i can 2nd that i see this issue occasionally as well while playing on Win10/Steam

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**Author:** ![TheIdleOne](https://avatars.discourse-cdn.com/v4/letter/t/c68b51/32.png) [@TheIdleOne](https://community.gemsofwar.com/u/TheIdleOne)\
**Post date:** [December 16, 2020, 6:49am UTC](https://community.gemsofwar.com/t/explore-menu-freeze-need-more-info/67647/3 "2020-12-16T06:49:15Z")

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happens all of the time on Xbox One as well.

It is a very frequent occurrence that I have no idea how the devs haven’t seen it yet.

In a less frequent occurrence, sometimes the game changes my home kingdom while leaving an explore chest even though I’m still on the Explore interface. On one occasion, I swear it changed it without pressing the A button at any point.

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**Author:** ![MagiBelgr](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@MagiBelgr](https://community.gemsofwar.com/u/MagiBelgr)\
**Post date:** [February 24, 2021, 4:11pm UTC](https://community.gemsofwar.com/t/explore-menu-freeze-need-more-info/67647/4 "2021-02-24T16:11:56Z")

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It’s getting worse…

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**Author:** ![Apach3](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/apach3/32/61501_2.png) [@Apach3](https://community.gemsofwar.com/u/Apach3)\
**Post date:** [February 25, 2021, 1:51am UTC](https://community.gemsofwar.com/t/explore-menu-freeze-need-more-info/67647/5 "2021-02-25T01:51:45Z")

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The workaround is - enter the kingdom, exit the kingdom and then re-enter it - now it won’t freeze on exit
