# Error message when trying to access Wild Plains Kingdom

**URL:** <https://community.gemsofwar.com/t/error-message-when-trying-to-access-wild-plains-kingdom/10847>\
**Category:** Support\
**Created:** [August 8, 2016, 12:13am UTC](https://community.gemsofwar.com/t/error-message-when-trying-to-access-wild-plains-kingdom/10847 "2016-08-08T00:13:16Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![brightcookie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/brightcookie/32/3456_2.png) [@brightcookie](https://community.gemsofwar.com/u/brightcookie)\
**Post date:** [August 8, 2016, 12:13am UTC](https://community.gemsofwar.com/t/error-message-when-trying-to-access-wild-plains-kingdom/10847/1 "2016-08-08T00:13:16Z")

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**What you were expecting to happen, and what actually happened?**  
I clicked on Wild Plains to see if it was a kingdom I wanted to level or wait on. I got a connection lost message. Closed the game, re-loaded and tried again, same message. Closed the game, re-loaded and tried again, same message. I can not access this kingdom.

**What are the steps to make it happen again?**  
Clicking on the kingdom option makes it happen every time.  
**Do you have any screenshots or video you want to share with us so we can see the problem? Attach them to your post!**

 ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/5/58ca066db7beb6306826344cdb408e749ffb7277.png)

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [August 8, 2016, 1:11am UTC](https://community.gemsofwar.com/t/error-message-when-trying-to-access-wild-plains-kingdom/10847/2 "2016-08-08T01:11:20Z")

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We’re looking into this.

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [August 8, 2016, 1:31am UTC](https://community.gemsofwar.com/t/error-message-when-trying-to-access-wild-plains-kingdom/10847/3 "2016-08-08T01:31:29Z")

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We’ve just a put out a fix. There was a file that got missed when you were putting out the update. If you are on Steam, you will need to close the game and make sure you get the update.

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<div class="post-metadata">

**Author:** ![brightcookie](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/brightcookie/32/3456_2.png) [@brightcookie](https://community.gemsofwar.com/u/brightcookie)\
**Post date:** [August 8, 2016, 2:36am UTC](https://community.gemsofwar.com/t/error-message-when-trying-to-access-wild-plains-kingdom/10847/4 "2016-08-08T02:36:38Z")

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Thank you very much!