# Error in arena : cannot read property (xbox one) **URL:** \ **Category:** Support\ **Created:** [February 25, 2016, 1:51am UTC](https://community.gemsofwar.com/t/error-in-arena-cannot-read-property-xbox-one/3989 "2016-02-25T01:51:24Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Palomba](https://avatars.discourse-cdn.com/v4/letter/p/ccd318/32.png) [@Palomba](https://community.gemsofwar.com/u/Palomba)\ **Post date:** [February 25, 2016, 1:51am UTC](https://community.gemsofwar.com/t/error-in-arena-cannot-read-property-xbox-one/3989/1 "2016-02-25T01:51:24Z")
i ve finish my arena and impossible to get trophees until 2 hours I ve an error message : Type error : cannot read property 1 of undefined at object exports. I try to unblock but nothing change. My arean is blocked. Have you already have this kind of problem ? ---
**Author:** ![Digital\_Dave](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digital_dave/32/1540_2.png) [@Digital\_Dave](https://community.gemsofwar.com/u/Digital_Dave)\ **Post date:** [February 25, 2016, 12:29pm UTC](https://community.gemsofwar.com/t/error-in-arena-cannot-read-property-xbox-one/3989/2 "2016-02-25T12:29:15Z")
Seems XB1 may be starting it’s plugging in of new content, because there are all kinds of issues happening right now. Probably due to adding content for the upcoming update. … I was getting some crazy ones last night myself, where instead of actual awards showing, etc. it would simply have a blank screen with only BG, with maybe a banner that says something like “runedescriptionname” which appears to be a base templates for the upcoming added descriptions. … So yeah, I didn’t fool with GoW much last night due to all the error messages and this newer stuff coming in. ---
**Author:** ![Palomba](https://avatars.discourse-cdn.com/v4/letter/p/ccd318/32.png) [@Palomba](https://community.gemsofwar.com/u/Palomba)\ **Post date:** [February 25, 2016, 1:12pm UTC](https://community.gemsofwar.com/t/error-in-arena-cannot-read-property-xbox-one/3989/3 "2016-02-25T13:12:20Z")
maybe it’s a pb with the new update. I wait before ask to the support. It’s 2 days that my arena is blocked. so boring ---
**Author:** ![Digital\_Dave](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digital_dave/32/1540_2.png) [@Digital\_Dave](https://community.gemsofwar.com/u/Digital_Dave)\ **Post date:** [February 25, 2016, 2:55pm UTC](https://community.gemsofwar.com/t/error-in-arena-cannot-read-property-xbox-one/3989/4 "2016-02-25T14:55:03Z")
I would say to go ahead and put in a ticket now anyway. I had an issue last week, where there was a person in my queue for revenge I could not get out no matter how many times I faced him. And this was happening when I clicked invade, it kept giving me him, and he stayed in my revenge queue. … They responded back to me the very next day. At least they will be aware of your issue, and could possibly make a quick fix to get your access back into the arena working sooner? Maybe just a simply reset or something similar. ---
**Author:** ![Palomba](https://avatars.discourse-cdn.com/v4/letter/p/ccd318/32.png) [@Palomba](https://community.gemsofwar.com/u/Palomba)\ **Post date:** [February 26, 2016, 3:42am UTC](https://community.gemsofwar.com/t/error-in-arena-cannot-read-property-xbox-one/3989/5 "2016-02-26T03:42:27Z")
I ve contact the 505 support and they have me debug the arena. It’s very good to see that 505 help players. ---
**Author:** ![Digital\_Dave](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/digital_dave/32/1540_2.png) [@Digital\_Dave](https://community.gemsofwar.com/u/Digital_Dave)\ **Post date:** [February 26, 2016, 12:28pm UTC](https://community.gemsofwar.com/t/error-in-arena-cannot-read-property-xbox-one/3989/6 "2016-02-26T12:28:30Z")
Very good. Hopefully they got it sorted for ya. 🙂 As I stated above, here are a couple screenshots of the things I’m seeing, as far as what I believe are templates being shown. ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/9/9e710416a813264f8b00472daeb59e007b0fefff.jpg) ![](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/2X/b/b53e1eb0d0ef1dba03d835da655068935a5f5437.jpg) Hopefully this doesn’t last long though? And sorry for the dark pics. Just grabbed my cell and didn’t have flash on, and I like the living room dark in the evenings. 🙂