# Error during purcharsing!

**URL:** <https://community.gemsofwar.com/t/error-during-purcharsing/29822>\
**Category:** Support\
**Created:** [September 5, 2017, 10:11am UTC](https://community.gemsofwar.com/t/error-during-purcharsing/29822 "2017-09-05T10:11:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Yuneroo](https://avatars.discourse-cdn.com/v4/letter/y/8491ac/32.png) [@Yuneroo](https://community.gemsofwar.com/u/Yuneroo)\
**Post date:** [September 5, 2017, 10:11am UTC](https://community.gemsofwar.com/t/error-during-purcharsing/29822/1 "2017-09-05T10:11:00Z")

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\*\*What you were expecting to happen, and what actually happen ?  
I buy the Zaejin Bundle, It didn’t appear to colect the itens!! It happed again with gem daile  
But charge my acount !!

I Want help!

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<div class="post-metadata">

**Author:** ![Eika](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/eika/32/103088_2.png) [@Eika](https://community.gemsofwar.com/u/Eika)\
**Post date:** [September 5, 2017, 10:13am UTC](https://community.gemsofwar.com/t/error-during-purcharsing/29822/2 "2017-09-05T10:13:39Z")

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[https://gemsofwar.zendesk.com/hc/en-us](https://gemsofwar.zendesk.com/hc/en-us)

Use this to send in a ticket.