# Error code 768 on x box one
**URL:** https://community.gemsofwar.com/t/error-code-768-on-x-box-one/47755
**Category:** Bug Reports
**Created:** [October 24, 2018, 3:57pm UTC](https://community.gemsofwar.com/t/error-code-768-on-x-box-one/47755 "2018-10-24T15:57:50Z")
**Posts on this page:** 3
**Page:** 1
### Author:  [@Azure](https://community.gemsofwar.com/u/Azure)
#### Post date: [October 24, 2018, 3:57pm UTC](https://community.gemsofwar.com/t/error-code-768-on-x-box-one/47755/1 "2018-10-24T15:57:50Z")
Please check the [known issues list](https://community.gemsofwar.com/t/update-4-0-known-issues/45141) before posting a bug.
Note: If you are uncomfortable reporting your bug publicly you can privately message @Cyrup or @Kafka with the completed bug template.
**Platform, device version and operating system:**
**Screenshot or image:**
**What you were expecting to happen, and what actually happened:**
_This is simply what you were trying to do and what happened instead. Example:_
_‘I was trying to start an Arena battle, but Gems of War loaded Broken Spire quest instead!’_
**How often does this happen? When did it begin happening?**
_Was this a once-off bug or has it been a consistent issue? Does it only happen after doing a particular game mode?_
**Steps to make it happen again**
_Sometimes there are certain steps that can lead to a problem that may not be obvious!_
_Example: I lose once in the Arena._
_I then exit to the world map._
_I then tap on Broken Spire on the map and then tap Arena._
_Broken Spire’s quest loads instead of the Arena_
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### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [October 25, 2018, 3:13am UTC](https://community.gemsofwar.com/t/error-code-768-on-x-box-one/47755/2 "2018-10-25T03:13:38Z")
A post was merged into an existing topic: [Problem to launch the game](https://community.gemsofwar.com/t/problem-to-launch-the-game/47629)
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### Author:  [@Cyrup](https://community.gemsofwar.com/u/Cyrup)
#### Post date: [October 25, 2018, 3:13am UTC](https://community.gemsofwar.com/t/error-code-768-on-x-box-one/47755/3 "2018-10-25T03:13:38Z")