# Error can't be dismissed

**URL:** <https://community.gemsofwar.com/t/error-cant-be-dismissed/3743>\
**Category:** Support\
**Created:** [February 15, 2016, 5:36pm UTC](https://community.gemsofwar.com/t/error-cant-be-dismissed/3743 "2016-02-15T17:36:22Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![AnalSwordfish](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/analswordfish/32/9022_2.png) [@AnalSwordfish](https://community.gemsofwar.com/u/AnalSwordfish)\
**Post date:** [February 15, 2016, 5:36pm UTC](https://community.gemsofwar.com/t/error-cant-be-dismissed/3743/1 "2016-02-15T17:36:23Z")

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**What you were expecting to happen, and what actually happened?**  
Click X, error message should be dismissed.

**What are the steps to make it happen again?**

- Using Android client, click `Shop`
- Get error message “The Google Play Store is not currently responding. It may be undergoing maintenance. Please try again later”
- Click X, closes successfully
- Click `Shop`
- Get same error message
- Click X, nothing happens, can’t close modal dialog no matter what, have to restart game

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**Author:** ![actreal](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/actreal/32/1945_2.png) [@actreal](https://community.gemsofwar.com/u/actreal)\
**Post date:** [February 15, 2016, 11:00pm UTC](https://community.gemsofwar.com/t/error-cant-be-dismissed/3743/2 "2016-02-15T23:00:09Z")

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Are you currently receiving the 15 gems for 15 days bundle? That used to happen to me on Android, but now doesn’t and I suspect it’s due to the fact that I was receiving the daily gems and currently I am not.

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**Author:** ![AnalSwordfish](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/analswordfish/32/9022_2.png) [@AnalSwordfish](https://community.gemsofwar.com/u/AnalSwordfish)\
**Post date:** [February 15, 2016, 11:16pm UTC](https://community.gemsofwar.com/t/error-cant-be-dismissed/3743/3 "2016-02-15T23:16:12Z")

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I _was_ receiving the gems bundle up till a few days ago. However, when I opened the Google Play Store, it was showing up as if I didn’t have an Internet connection. I rebooted the phone and both Google Play Store and the Gems of War Store worked.

Either way, my main concern is that I have to restart the game instead of just being able to dismiss the error.

But if this error keeps happening in the future, my main concern may change… 😛

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**Author:** ![Nimhain](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/nimhain/32/47049_2.png) [@Nimhain](https://community.gemsofwar.com/u/Nimhain)\
**Post date:** [February 15, 2016, 11:28pm UTC](https://community.gemsofwar.com/t/error-cant-be-dismissed/3743/4 "2016-02-15T23:28:21Z")

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Contact our support team, they should be able to help you fix that.

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**Author:** ![Sirrian](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/sirrian/32/35758_2.png) [@Sirrian](https://community.gemsofwar.com/u/Sirrian)\
**Post date:** [February 16, 2016, 1:37am UTC](https://community.gemsofwar.com/t/error-cant-be-dismissed/3743/5 "2016-02-16T01:37:55Z")

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Also, @AnalSwordfish, you win the award for best username of the week.😲