# End of every battle crash on Xbox series S **URL:** \ **Category:** Bug Reports\ **Created:** [November 23, 2021, 4:34pm UTC](https://community.gemsofwar.com/t/end-of-every-battle-crash-on-xbox-series-s/72965 "2021-11-23T16:34:26Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![WhatAboutBen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whataboutben/32/72443_2.png) [@WhatAboutBen](https://community.gemsofwar.com/u/WhatAboutBen)\ **Post date:** [November 23, 2021, 4:34pm UTC](https://community.gemsofwar.com/t/end-of-every-battle-crash-on-xbox-series-s/72965/1 "2021-11-23T16:34:26Z")
**Platform, device version and operating system:** Xbox series S **Screenshot or image:** ![16376847117248447696672151577467](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/8/3/838881ca538bef1643bb6aa84dfec9ac44505636.jpeg) **What you were expecting to happen, and what actually happened:** It shouldn’t crash after winning a battle. **How often does this happen? When did it begin happening?** After every single battle regardless of which mode. **Steps to make it happen again** Play a game in any mode and win - the game works fine if you lose. ---
**Author:** ![Muzzy](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Muzzy](https://community.gemsofwar.com/u/Muzzy)\ **Post date:** [November 23, 2021, 7:17pm UTC](https://community.gemsofwar.com/t/end-of-every-battle-crash-on-xbox-series-s/72965/2 "2021-11-23T19:17:21Z")
Had the same on my xbox one, although not every battle, it seemed to do it at least twice on adventure board this week! ---
**Author:** ![Muzzy](https://avatars.discourse-cdn.com/v4/letter/m/ea5d25/32.png) [@Muzzy](https://community.gemsofwar.com/u/Muzzy)\ **Post date:** [November 23, 2021, 7:18pm UTC](https://community.gemsofwar.com/t/end-of-every-battle-crash-on-xbox-series-s/72965/3 "2021-11-23T19:18:40Z")
\*twice daily I should add ---
**Author:** ![WhatAboutBen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whataboutben/32/72443_2.png) [@WhatAboutBen](https://community.gemsofwar.com/u/WhatAboutBen)\ **Post date:** [November 23, 2021, 7:30pm UTC](https://community.gemsofwar.com/t/end-of-every-battle-crash-on-xbox-series-s/72965/4 "2021-11-23T19:30:34Z")
@Muzzy It’s literally every time. I’ve just returned to playing, last played in 2016. Also complete game crash when I open any chests. I’ve installed on different Xbox and done fresh installs and it still happens! Must be an account issue. ---
**Author:** ![OneWorld](https://avatars.discourse-cdn.com/v4/letter/o/48db29/32.png) [@OneWorld](https://community.gemsofwar.com/u/OneWorld)\ **Post date:** [November 23, 2021, 7:34pm UTC](https://community.gemsofwar.com/t/end-of-every-battle-crash-on-xbox-series-s/72965/5 "2021-11-23T19:34:48Z")
> [@WhatAboutBen](#): > > Must be an account issue. Sounds like it. Have you submitted a request for support? [https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new) ---
**Author:** ![WhatAboutBen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whataboutben/32/72443_2.png) [@WhatAboutBen](https://community.gemsofwar.com/u/WhatAboutBen)\ **Post date:** [November 23, 2021, 7:34pm UTC](https://community.gemsofwar.com/t/end-of-every-battle-crash-on-xbox-series-s/72965/6 "2021-11-23T19:34:56Z")
Add joining a guild to the list of things that are crashing my game. ---
**Author:** ![WhatAboutBen](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/whataboutben/32/72443_2.png) [@WhatAboutBen](https://community.gemsofwar.com/u/WhatAboutBen)\ **Post date:** [November 23, 2021, 7:35pm UTC](https://community.gemsofwar.com/t/end-of-every-battle-crash-on-xbox-series-s/72965/7 "2021-11-23T19:35:26Z")
No, I will do that now. Thanks! ---
**Author:** ![Brinch](https://avatars.discourse-cdn.com/v4/letter/b/9dc877/32.png) [@Brinch](https://community.gemsofwar.com/u/Brinch)\ **Post date:** [November 26, 2021, 3:04am UTC](https://community.gemsofwar.com/t/end-of-every-battle-crash-on-xbox-series-s/72965/8 "2021-11-26T03:04:20Z")
I have the exact same issue as you. Non-stop crashes. It started as Cliffy error crashes but now the game fully shuts down after every single battle, after opening a chest, upgrading troops, etc… It is definitely an account issue from all the testing I have done as the game works fine on the same console using an alt account. I reported this on this helpdesk 21 days ago but sadly haven’t gotten anywhere and haven’t had any reply for 10 days now ☹ EDIT: Just saw your reply that you are a returning player from 2016. I was the exact same but last played in early 2017. It definitely has got to be something to do with that for both of us!! If you find any sort of fix or hear from support, please let me know.