# Elemental Class trial is freezing

**URL:** <https://community.gemsofwar.com/t/elemental-class-trial-is-freezing/72906>\
**Category:** Feature Requests and Game feedback\
**Created:** [November 21, 2021, 2:49pm UTC](https://community.gemsofwar.com/t/elemental-class-trial-is-freezing/72906 "2021-11-21T14:49:42Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Jocoka](https://avatars.discourse-cdn.com/v4/letter/j/eb9ed0/32.png) [@Jocoka](https://community.gemsofwar.com/u/Jocoka)\
**Post date:** [November 21, 2021, 2:49pm UTC](https://community.gemsofwar.com/t/elemental-class-trial-is-freezing/72906/1 "2021-11-21T14:49:42Z")

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Sometimes the game is freezing when I want to use Hawthorn. I last 3 battles in elemental class trial because of this so far.

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**Author:** ![Wow](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/wow/32/76075_2.png) [@Wow](https://community.gemsofwar.com/u/Wow)\
**Post date:** [November 21, 2021, 4:57pm UTC](https://community.gemsofwar.com/t/elemental-class-trial-is-freezing/72906/2 "2021-11-21T16:57:29Z")

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Don’t use Hawthorn’s ability. This is a known bug. I am sorry for you.

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**Author:** ![beeflog](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/beeflog/32/61703_2.png) [@beeflog](https://community.gemsofwar.com/u/beeflog)\
**Post date:** [November 21, 2021, 6:52pm UTC](https://community.gemsofwar.com/t/elemental-class-trial-is-freezing/72906/3 "2021-11-21T18:52:52Z")

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I think it’s not Hawthorn’s ability that’s bugged (as we initially thought), rather that the [cast] button is turning green too soon when traits are creating gems and causing matches/cascades at the beginning of the turn. If you try to cast _any_ spell before those cascades are fully resolved, your game will crash.

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**Author:** ![beeflog](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/beeflog/32/61703_2.png) [@beeflog](https://community.gemsofwar.com/u/beeflog)\
**Post date:** [November 21, 2021, 6:53pm UTC](https://community.gemsofwar.com/t/elemental-class-trial-is-freezing/72906/4 "2021-11-21T18:53:46Z")

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You should open a support ticket to request lost rewards for crashes during events with limited sigils.

[https://gemsofwar.zendesk.com/hc/en-us/requests/new](https://gemsofwar.zendesk.com/hc/en-us/requests/new)