# Dungeon Offer crashing game **URL:** \ **Category:** Support\ **Created:** [February 26, 2018, 12:42am UTC](https://community.gemsofwar.com/t/dungeon-offer-crashing-game/36336 "2018-02-26T00:42:09Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![edusan](https://avatars.discourse-cdn.com/v4/letter/e/f6c823/32.png) [@edusan](https://community.gemsofwar.com/u/edusan)\ **Post date:** [February 26, 2018, 12:42am UTC](https://community.gemsofwar.com/t/dungeon-offer-crashing-game/36336/1 "2018-02-26T00:42:09Z")
Hi everyone, does anyone know if this is a reported bug? I cannot buy the 150 or the 50 gems Dungeon offers. They crash the game immediately (I’ve tried multiple times already.) This never happened before. Cheers ---
**Author:** ![edusan](https://avatars.discourse-cdn.com/v4/letter/e/f6c823/32.png) [@edusan](https://community.gemsofwar.com/u/edusan)\ **Post date:** [February 26, 2018, 12:48am UTC](https://community.gemsofwar.com/t/dungeon-offer-crashing-game/36336/2 "2018-02-26T00:48:40Z")
Also, how do I tag a dev? ---
**Author:** ![turintuor](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/turintuor/32/4097_2.png) [@turintuor](https://community.gemsofwar.com/u/turintuor)\ **Post date:** [February 26, 2018, 12:59am UTC](https://community.gemsofwar.com/t/dungeon-offer-crashing-game/36336/3 "2018-02-26T00:59:41Z")
Like that @Saltypatra. ---
**Author:** ![SkavengerinNYC](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@SkavengerinNYC](https://community.gemsofwar.com/u/SkavengerinNYC)\ **Post date:** [February 28, 2018, 5:26am UTC](https://community.gemsofwar.com/t/dungeon-offer-crashing-game/36336/4 "2018-02-28T05:26:25Z")
This has been happening to me as well, I have several tickets and no one has reaponded, I select to redeeem all and it crashes. #55027 I also lost 200 gems ---
**Author:** ![SkavengerinNYC](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@SkavengerinNYC](https://community.gemsofwar.com/u/SkavengerinNYC)\ **Post date:** [February 28, 2018, 5:33am UTC](https://community.gemsofwar.com/t/dungeon-offer-crashing-game/36336/5 "2018-02-28T05:33:14Z")
I’m a new player as well, this has set me back so much… ---
**Author:** ![SkavengerinNYC](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@SkavengerinNYC](https://community.gemsofwar.com/u/SkavengerinNYC)\ **Post date:** [February 28, 2018, 5:39am UTC](https://community.gemsofwar.com/t/dungeon-offer-crashing-game/36336/6 "2018-02-28T05:39:30Z")
@Ozball are you aware of this bug? It happened to me twice ---
**Author:** ![Ozball](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/ozball/32/36110_2.png) [@Ozball](https://community.gemsofwar.com/u/Ozball)\ **Post date:** [February 28, 2018, 6:14am UTC](https://community.gemsofwar.com/t/dungeon-offer-crashing-game/36336/7 "2018-02-28T06:14:10Z")
We’re aware of it and are investigating it. Support is currently dealing with an influx of tickets and as such wait times are slightly longer than usual. ---
**Author:** ![SkavengerinNYC](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@SkavengerinNYC](https://community.gemsofwar.com/u/SkavengerinNYC)\ **Post date:** [February 28, 2018, 6:16am UTC](https://community.gemsofwar.com/t/dungeon-offer-crashing-game/36336/8 "2018-02-28T06:16:26Z")
Ok thank you, please also see if you can get me back the 200 gems, info is in the ticket, I would have armor right now if that didn’t happen to me. Total loss I know of, 304 gold keys, 5 event keys, 200 gems, and a delay in getting the daily challenges done ---
**Author:** ![SkavengerinNYC](https://avatars.discourse-cdn.com/v4/letter/s/47e85d/32.png) [@SkavengerinNYC](https://community.gemsofwar.com/u/SkavengerinNYC)\ **Post date:** [February 28, 2018, 2:02pm UTC](https://community.gemsofwar.com/t/dungeon-offer-crashing-game/36336/9 "2018-02-28T14:02:46Z")
Instead of the last option I redeemed 6 gold keys and the game crashed. (I didn’t get anything from the keys, again)