# Does the server got issue?

**URL:** <https://community.gemsofwar.com/t/does-the-server-got-issue/70891>\
**Category:** Support\
**Created:** [July 12, 2021, 9:19am UTC](https://community.gemsofwar.com/t/does-the-server-got-issue/70891 "2021-07-12T09:19:03Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Potemkinz](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/potemkinz/32/74067_2.png) [@Potemkinz](https://community.gemsofwar.com/u/Potemkinz)\
**Post date:** [July 12, 2021, 9:19am UTC](https://community.gemsofwar.com/t/does-the-server-got-issue/70891/1 "2021-07-12T09:19:03Z")

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NOTE: This is a community-drive category. A developer may not respond to your post. If you need help with Gems of War [please contact support here]  
([https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket\_form\_id=360000013356](https://gemsofwar.zendesk.com/hc/en-us/requests/new?ticket_form_id=360000013356)). To report a bug [go here](https://community.gemsofwar.com/c/gems-of-war-report-a-bug).

pc/mobile server

I got stuck on finishing my game, alternating between wifi and mobile data for a bit before finally restarting the game (upon which i got an error message of failing to contact the server)

 ![IMG-20210712-WA0004](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/6/6/66b381fb6bd54c2177d36fc1a4f9bf9335e77b56.jpeg)  
 ![IMG-20210712-WA0003](https://us1.discourse-cdn.com/flex019/uploads/gemsofwar/original/3X/2/1/21af9e6127eea89b21d059f13955e59fc208d563.jpeg)

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**Author:** ![Potemkinz](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/potemkinz/32/74067_2.png) [@Potemkinz](https://community.gemsofwar.com/u/Potemkinz)\
**Post date:** [July 12, 2021, 9:24am UTC](https://community.gemsofwar.com/t/does-the-server-got-issue/70891/2 "2021-07-12T09:24:17Z")

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update : i turned on my vpn and i can connect to the game without any issue, so basically my ISP and my cellular network hates your server for some reason …

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**Author:** ![MagiBelgr](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@MagiBelgr](https://community.gemsofwar.com/u/MagiBelgr)\
**Post date:** [July 12, 2021, 11:59am UTC](https://community.gemsofwar.com/t/does-the-server-got-issue/70891/3 "2021-07-12T11:59:03Z")

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Same for me

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**Author:** ![Neritar](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/neritar/32/39263_2.png) [@Neritar](https://community.gemsofwar.com/u/Neritar)\
**Post date:** [July 12, 2021, 1:27pm UTC](https://community.gemsofwar.com/t/does-the-server-got-issue/70891/4 "2021-07-12T13:27:38Z")

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Same for me.  
About 3 hours ago I had the same issue with my ISP (all other sites were working well), I switched to the cellular network and was able to play. In 20 minutes or so I was able to return back to my ISP.  
About half an hour ago I got the same issue again, now both with ISP and my cellular network. All is back to normal now.  
My guess is that’s an issue with the hosting of GoW servers, not with GoW itself.

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**Author:** ![jpraveensn](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/jpraveensn/32/74494_2.png) [@jpraveensn](https://community.gemsofwar.com/u/jpraveensn)\
**Post date:** [July 12, 2021, 1:44pm UTC](https://community.gemsofwar.com/t/does-the-server-got-issue/70891/5 "2021-07-12T13:44:27Z")

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#meToo

😁

I don’t know if this is a regional issue. But it certainly affects the gameplay because of the time difference.

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**Author:** ![dank-o](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/dank-o/32/66172_2.png) [@dank-o](https://community.gemsofwar.com/u/dank-o)\
**Post date:** [July 12, 2021, 1:58pm UTC](https://community.gemsofwar.com/t/does-the-server-got-issue/70891/6 "2021-07-12T13:58:22Z")

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I just got back home & the game had an error about SSL connection. Earlier it was having errors too, I thought one of them was a TSL error?  
I was too sleepy/tired to think of screenshotting the errors.

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**Author:** ![Potemkinz](https://sea1.discourse-cdn.com/flex019/user_avatar/community.gemsofwar.com/potemkinz/32/74067_2.png) [@Potemkinz](https://community.gemsofwar.com/u/Potemkinz)\
**Post date:** [July 12, 2021, 2:25pm UTC](https://community.gemsofwar.com/t/does-the-server-got-issue/70891/7 "2021-07-12T14:25:40Z")

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I’m glad I’m not alone on this

for menit’s intermittent, so sometimes i cant play unless i use VPN, then the next hour or next couple of hours i can play normally without VPN

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**Author:** ![MagiBelgr](https://avatars.discourse-cdn.com/v4/letter/m/ecc23a/32.png) [@MagiBelgr](https://community.gemsofwar.com/u/MagiBelgr)\
**Post date:** [July 13, 2021, 10:16am UTC](https://community.gemsofwar.com/t/does-the-server-got-issue/70891/8 "2021-07-13T10:16:21Z")

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Only affects my iPhone for me, my alt ran fine on the iPad. Very odd.
