# Dissappearing souls, please help!

**URL:** <https://community.gemsofwar.com/t/dissappearing-souls-please-help/6934>\
**Category:** Support\
**Created:** [May 17, 2016, 7:59am UTC](https://community.gemsofwar.com/t/dissappearing-souls-please-help/6934 "2016-05-17T07:59:20Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Lucky\_Skywalker](https://avatars.discourse-cdn.com/v4/letter/l/6f9a4e/32.png) [@Lucky\_Skywalker](https://community.gemsofwar.com/u/Lucky_Skywalker)\
**Post date:** [May 17, 2016, 7:59am UTC](https://community.gemsofwar.com/t/dissappearing-souls-please-help/6934/1 "2016-05-17T07:59:20Z")

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Hello, I was playing yesterday and I had about 20k souls. Then I fully upgraded the guardian hero class so I spent 4k more or less. When I logged in today, I’ve seen my souls are gone and I have 300 souls only.

What can I do to recover my souls?

Thanks!

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**Author:** ![Grundulum](https://avatars.discourse-cdn.com/v4/letter/g/82dd89/32.png) [@Grundulum](https://community.gemsofwar.com/u/Grundulum)\
**Post date:** [May 17, 2016, 8:00am UTC](https://community.gemsofwar.com/t/dissappearing-souls-please-help/6934/2 "2016-05-17T08:00:52Z")

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Email support.